Clinical Site Supervisor- 27th Street Franklin Clinic

Primary Responsibilities

• Plans, leads, organizes, and controls site non-exempt staff assigned to them from a traditional supervisory approach.
• Approves all forms of time off, PTO, as well as all administrative functions relating to attendance, discipline, and other UKG related administrative responsibilities.
• Administers employees development, discipline, employee relations, and conflict management resolution protocols in conjunction with the Director of Clinical Operations and the Human Resources function as needed.
• Responsible for conducting employee Performance Evaluations, coaching, and counselling for employee development purposes.
• Maintains physical space, ensuring a safe, neat, clean, and functional environment.
• Receives, manages, and processes work order requests; ensures problems are resolved quickly.
• Drafts and implements preventive maintenance schedules for buildings and equipment.
• Ensures safety standards are followed throughout facility.
• Applies, or assists with application for required environmental permits.
• Maintains inventory of supplies; reorders as needed.
• Audits in conjunction with Service Lead Coordinator.
• May spend up to 50% of their time on other duties or 100% of their time as directed by the Director of Clinical Operations solely to this position.
• Performs other related duties as assigned.

Qualification Requirements

• High School graduate or GED required.
• Associate’s degree in Healthcare Administration, Business, Accounting, or related field (Preferred).
• Five (5) years experience as a Lead or Supervisor in a physician office business office.
• Experience in a small practice environment strongly preferred.
• Excellent verbal and written communication skills.
• Proficient in Microsoft Office Suite or related software necessary to create and maintain reports and logs.
• Excellent organizational skills and attention to detail.
• Ability to perform well in a fast-paced environment.
• At least two years of related experience required.

Physical / Mental Demands

• Continuous computer use.
• Prolonged periods of sitting.
• Frequent use of telephone and smart devices.
• Repetitive grasping and hand manipulation.
• Continuous verbal communication.
• Occasional reaching, walking, squatting, bending, kneeling, twisting, and climbing.
• Occasional lifting, carrying, pushing, or pulling up to 25 lbs.
• Occasional exposure to confined, noisy, or dusty environments.
• Ability to memorize and retain instructions.
• Ability to read and interpret detailed information.

Environment / Working Conditions

• Typical busy office environment with extensive telephone communication.