Clinic Supervisor

About the role

Someone ready to jump in to room patients, answer calls, and make sure everything runs smoothly. But beyond the day-to-day, our Clinic Supervisor should be the kind of leader who truly inspires their team—mentoring, guiding, and leading by example.

Responsibilities

• Understand and address patient and team member needs to ensure smooth daily operations for both the front and back office.
• Actively coach and mentor staff, fostering a supportive culture where team members feel encouraged to contribute and learn from each other.
• Maintain staffing levels and manage schedules to optimize patient care and access.
• Identify opportunities for workflow improvement and work collaboratively with the team to implement effective solutions.
• Adapt communication style to build strong relationships and keep conversations with patients, providers, and teammates tactful, positive, and productive.
• Provide direct patient care, staying updated on best practices (for both front and back of clinic) to guide teammates and ensure quality treatment.
• Function as a working leader, providing on-the-ground support (70-90% of the time), to ensure high-quality care and service.
• Identify and resolve issues promptly, adapt to changing situations, and make informed decisions in a fast-paced environment.
• Lead regular team huddles where you’ll share updates, celebrate wins, and give helpful feedback to keep everyone on the same page and fired up.

Qualifications/Experience

• A high school diploma or general education degree (GED).
• Successful completion of a state-approved Medical Assistant program.
• Employer may consider applicants based on extensive experience (unless required by state law).
• Must be authorized to work in the United States without restriction.
• We will not sponsor applicants for work visas.

What We Value

• Fun
• Common Sense
• Integrity
• Excellence
• Determination
• Teamwork

What We Offer

• Great benefits (many at no cost!)
• Precious perks like free skin care, generous time off, growth opportunities
• The chance to be part of a purpose-driven organization taking patient care to the next level.

Work Environment and Physical Requirements

Medical office, procedure/exam room and laboratory environment may include exposure to communicable diseases, bloodborne pathogens, biohazards or toxic substances. Daily activities may include standing, walking, sitting, bending and lifting items up to 30 lbs.