Clinical Service Manager - CAS - CT/Upstate NY

About the role

This position will require up to 50% travel within their dedicated territory. While this is a remote position not located at a physical Medtronic site, the candidate hired will be required to reside within the territory and drive to multiple accounts throughout the region. A valid driver's license is essential for this role.

Responsibilities

• Collaborates with key stakeholders to coordinate, develop and execute clinical strategies to achieve short- and long-term business objectives within region as it relates ablation solutions activities and program.
• Drive execution of key CAS initiatives to achieve Group, OU and Regional level goals.
• Maximize regional personnel performance by managing, developing and motivating clinical support employees to deliver unsurpassed patient care, physician/AHP support and technical expertise in the hospital, and other care settings.
• Provides ongoing feedback and coaching to direct reports; provides regular performance reviews and implements corrective actions where necessary.
• Leads regional Clinical Specialists to execute on key goals and objectives.
• Affords assistance with goal setting, performance reviews, and individual development planning (IDP’s).
• Responsible for Clinical Specialist recruiting and hiring.
• Continually works to maintain a strong, diverse bench of Clinical Specialist talent for future hiring opportunities.
• Understands national, regional and territory sales objectives. Works in partnership with account managers and CAS Regional Manager to achieve/ exceed goals.
• Serves as effective Medtronic CAS representative to physicians and support staff regarding Medtronic CAS products, service and support.
• Promotes the safe and effective use of Medtronic CAS products and related procedures.

Qualifications

• Bachelor’s Degree with 5 years of relevant experience or advanced degree with 3 years of relevant experience.
• Experience within Electrophysiology (sales, clinical, etc.).
• Management experience (sales, clinical, training, etc.).

Skills

• Strong leadership and collaboration skills.
• Excellent communication and interpersonal skills.
• Ability to manage and motivate a team.
• Proficiency in Microsoft Office Suite.
• Knowledge of ablation solutions and electrophysiology.

Benefits

Comprehensive benefits package including health, dental, vision insurance, health savings account, healthcare flexible spending account, life insurance, long-term disability leave, dependent daycare spending account, tuition assistance/reimbursement, and simple steps (global well-being program).

Pay

$130,000 - $140,000 USD

Schedule

Remote position with up to 50% travel within the dedicated territory.