Clinical Secretary - Post-Surgical Unit * Days - 36hrs/wk

MEDICAL RECORD

• Maintain the integrity of each patient’s medical record.
  • Assembling the paper components of the medical record upon admission.
    • Scanning appropriate documentation into the electronic medical record.
    • Printing necessary patient identification (i.e. labels, wristbands, stickers, etc…).
    • Filing diagnostic reports in the chart.
    • Witnessing consent forms.
    • Monitoring the location of charts at all times.

COMMUNICATION

• Communicating orders and information to other departments via the appropriate method (phone, fax, pneumatic tube system, computer message).
• Scheduling procedures with outside agencies.
• Initiating appropriate forms for admission, discharge, transfer and consultation for use by other healthcare team members.
• Placing orders for special equipment and supplies.
• Processing charges and credits for ordered supplies and equipment.
• Continually reviewing unprocessed orders.

PATIENT INFORMATION COORDINATION

• Maintain current patient information to facilitate efficient and safe patient care delivery.
  • Updating communication boards and/or log books about patient location, test results, admission, discharge, transfer, scheduled procedures, etc.
  • Updating patient information in the computer system.
  • Collaborate with admissions, discharges and transfers with all other appropriate departments.
  • Scheduling procedures and transfers with outside agencies, coordinating clinical needs as required.

RECEPTIONIST

• Assist internal and external customers who enter or call the department.
  • Greeting and directing patients, visitors and hospital personnel.
  • Receiving phone calls and directing them appropriately.
  • Answering patient call lights and directing the requests appropriately.
  • Facilitating the communication regarding patient care activities and patient location.
  • Providing information and direction regarding the same.
  • Refering requests from patients and family members to nursing staff or other appropriate personnel.
  • Facilitating communication coordinator during emergency situations, STAT requests and orders.
  • Communicating messages and patient care information to the appropriate people.

WORK STATION

• Maintain a clean, safe and efficient workstation for all members of the healthcare team to facilitate flow of patient care activities.
• Maintaining adequate quantities of forms, supplies, and equipment.
• Maintaining equipment in the proper working order.

MISCELLANEOUS

• Perform other tasks as assigned by the Registered Nurse in charge to facilitate department efficiency.
• Participate on department or hospital committees as requested.
• Attend and participate in inservices and meetings related to job description.
• Demonstrate flexibility in staffing patterns and resolution of staffing conflicts.
• Participate in temporary assignment measures, including floating to other departments and working various shifts.