Clinical Scheduling Specialist - Pediatrics

Overview

Clinical Scheduling Specialist - Pediatric Specialty Care
Seeking a dependable, organized individual to join our Pediatric team in Point Pleasant, PA - Bucks County.

Responsibilities

• Acts as the point person and lead for all matters related to scheduling staff.
• Thoroughly understands and uses the master staffing schedule extensively.
• Uses multiple staffing tools intricately and possesses an in-depth understanding staffing to census expectations.
• Troubleshoots and effectively problem-solves staffing complexities with minimum supervision.
• Displays understanding of PPD metric and how to staff accordingly.
• Maintains regular, consistent communication with DON/ADON to ensure coordination of staffing.
• Maintains accuracy of nursing schedule in Kronos and all required tracking.
• Prepares daily staffing sheets with continual revisions as necessary.
• Follows company policies for staffing as well as budgeted guidelines for assignment of staff.
• Completes a listing of vacant nursing positions for DON weekly.
• Schedules staff time off requests according to established guidelines and the DON/ADON's approval/direction.
• Ensures at least one other staff member is trained on the Staffing Specialist’s position in the event of vacation, sick leave, vacancy, etc.
• Identifies critical or difficult to fill positions/shifts and takes proactive action to balance the schedule.
• Reviews daily exception logs for payroll and assists with payroll preparation for the nursing and nursing admin department.
• Communicates regularly with agency contacts and maintains positive, proactive business relationships.
• Collaborates with human resources regarding policy implementation, compliance for new staff (both internal and agency) and properly communicates all staff requests (e.g. status changes).
• Displays professionalism and ability to work in a high volume, fast-paced environment.
• Communication expert with the ability to approach staff easily, form strong relationships and persuade staff to assist in times of need.
• Consistently demonstrates fairness and impartiality in accordance with company scheduling/staffing practices.
• Utilizes electronic timekeeping system as directed.

Qualifications

• Minimum of Associates degree (Bachelors preferred)
• Minimum of six (6) years of related experience in a high paced environment preferably in staffing/scheduling or operations
• Proficiency in Microsoft Excel
• Prior experience with scheduling platforms, specifically Kronos, strongly preferred

Who Thrives Here...

• Individuals who:
• Display patience, empathy, and enthusiasm
• Enjoy working with children of diverse developmental levels
• Are flexible and creative problem-solvers
• Work well independently and as part of a team
• Bring positive energy and professionalism to every shift