Clinical RN Scheduling Coordinator

About the role

As our organization continues to grow, we are proud to expand our team in South Brooklyn and welcome individuals who are passionate about making an impact. Join a team that truly lives by its core values every day!

Compensation

$21.00-$25.00 per hour, based on relevant experience.

Location

1000 Gates Avenue 4th Fl, Brooklyn, NY 11221

Schedule

Monday-Friday 9:00AM-5:00PM

Responsibilities

• Promote efficient client care
• Carefully coordinate essential healthcare services
• Uphold agency clinical compliance standards
• Monitor interdepartmental communications to identify cases in need of clinical assessments
• Run client reports to identify cases in need of 6-month recertifications assessments
• Facilitate visit scheduling between RN and client and troubleshoot when needed
• Report concerns to management
• Ensure all assigned visits are completed within compliance timeframe
• Interact effectively with clients and nursing staff regarding their individual clinical needs, fostering professional relationships through clear, compassionate, and timely communication
• Support departmental operations by assisting with special projects, administrative tasks, and operational duties, as assigned by leadership
• Maintain client records in accordance with HIPAA regulations, ensuring accuracy and compliance
• Serve as a liaison between field nursing staff, the Clinical Department, and other departmental directors as needed

Qualifications

• A minimum of 1-2 years Home Care experience, working in a clinical setting is a plus
• HHAeXchange experience preferred
• Experience and proficiency in navigating electronic health record (EHR) systems
• High School Diploma or equivalent required; with a minimum of two years of administrative experience in a healthcare setting
• Strong working experience using Microsoft Office Suite, including Excel, Word, and Outlook
• Bilingual proficiency in English and Spanish is preferred
• Must be extremely detailed orientated to ensure accuracy in addressing client needs, resolve issues, and create a positive experience
• Must have a high level of customer service, patience and problem-solving skills
• Strong interpersonal and communication skills to foster collaboration across departments
• Must have the ability to prioritize work tasks and responsibilities to get things done effectively

Benefits

• Comprehensive Health, Vision, Dental Benefits
• 401k Retirement plan + Employer Match
• Voluntary Life, Critical Illness, Group Hospital Indemnity, Accident Insurance
• Generous paid time off, sick time + more!

Why Choose Us?

We offer the Ultimate employee perks (literally)! Our unwavering commitment begins with inspiring and empowering our employees to unleash their full potential. We actively pursue avenues to cultivate a dynamic learning environment, allowing our team members to explore and nurture their passions and talents. Our goal is to facilitate holistic growth, both personally and professionally, whether within the office or beyond.