Clinical Research Technician

About the role

DelRicht is a clinical research company dedicated to providing an excellent customer experience to patients participating in our clinical trials. The Clinical Research Technician is responsible for delivering excellent care and a great experience to patients, ensuring accurate and efficient patient visits, maintaining 100% compliance with trial protocols, and serving as the primary point of contact for pharmaceutical sponsors and contract research organizations.

Responsibilities

• Provide a fun, positive, and comfortable experience for patients at the clinic.
• Ensure patient visits are completed accurately and efficiently, maintaining full compliance with clinical trial protocols.
• Recruit and enroll patients into clinical trials.
• Facilitate patient attendance and completion of all scheduled trial visits.
• Enter clinical visit data timely and accurately into multiple online systems.
• Act as the lead point of contact for pharmaceutical sponsors and CROs for all clinical trials.
• Deliver exceptional customer service to sponsors and clients, both onsite and remotely.
• Maintain physician trust by serving as a knowledgeable resource and keeping physicians informed of schedules and trial updates.

Requirements

• B.S. or B.A. from an accredited university (required).
• 1 year of professional experience (preferred).
• Experience in a clinical, patient‑facing role (preferred).
• Customer service experience (highly desirable).
• On‑site work schedule, Monday‑Friday.

Skills

• Self‑motivated, energetic, and positive attitude.
• Strong focus on exceptional patient care and memorable experiences.
• Commitment to client satisfaction and achieving/exceeding client goals.
• High standard of compliance with study protocols.
• Remarkably organized with excellent problem‑solving and proactive planning abilities.
• Ability to own tasks from inception through completion.

Benefits

• Medical insurance with generous employer contributions.
• Dental and vision insurance.
• Short‑ and long‑term disability and group life coverage.
• Paid time off that accrues with tenure.
• 401(k) with discretionary match/profit sharing.
• Quarterly bonus plan with clear performance metrics.
• Professional development program tailored to individual goals.
• Success‑driven environment emphasizing data‑based decisions and continuous improvement.

Pay

Salary range: $50,000 – $55,000 per year.

Schedule

Full‑time, on‑site position in Gulfport, MS, Monday through Friday (40+ hours per week).