Clinical Research Technician

About the Role

DelRicht is a clinical research company dedicated to providing an excellent customer experience to all patients that participate in our clinical trials. Our trials aim to bring new medications and medical devices to FDA approval. The Clinical Research Technician is responsible for delivering excellent care and a great experience to patients in our clinical research studies, ensuring accurate and efficient patient visits, recruitment, data entry, and communication with pharmaceutical sponsors, contract research organizations, and physicians.

Responsibilities

• Provide a fun, positive, and comfortable experience for patients at the clinic.
• Complete patient visits accurately and efficiently, maintaining 100% compliance with clinical trial protocols.
• Recruit and enroll patients into clinical trials.
• Ensure patients attend and complete their clinical trial visits throughout the study.
• Enter data for clinical visits promptly and accurately into multiple online systems.
• Serve as the lead point of contact for pharmaceutical sponsors and contract research organizations for all clinical trials.
• Deliver outstanding customer service to sponsors and clients both onsite and off‑site, maintaining clear and constant communication.
• Maintain physician trust by being a knowledgeable resource, keeping physicians informed of schedules and updated on current clinical trial patients and protocols.

Requirements

• Required: B.S. or B.A. from any accredited university.
• Preferred: 1 year of professional experience.
• Preferred: Experience in a clinical, patient‑facing role.
• Preferred: Customer service experience.

Desired Qualities

• Self‑motivated, energetic, and positive.
• Focus on providing exceptional patient care and creating memorable experiences.
• Commitment to client satisfaction and helping clients achieve and exceed their goals.
• High standard of compliance with study protocols.
• Remarkably organized and proactive problem‑solver.
• Ability to accept ownership of tasks from inception through completion.

Core Values

• Production: Deliver on promises, take action, and solve problems proactively.
• Humility: Support each other, bring enthusiasm, and embrace change.
• Consistency: Value accuracy, persistence, and staying calm under pressure.

Benefits

• Medical insurance with generous employer‑paid contributions.
• Dental and vision insurance.
• Short‑ and long‑term disability and group life coverage.
• Paid time off that accrues throughout your career.
• 401(k) with discretionary match/profit sharing.
• Quarterly bonus plan with clear potential and visibility.
• Professional development program tailored to individual goals.
• Success‑driven environment where data informs decisions and insights.

Compensation

Salary range: $50,000 – $55,000 per year.

Schedule

Full‑time, 40+ hours per week. On‑site position in Gulfport, MS, Monday – Friday. Coffee drinkers preferred; tea drinkers accepted.