Clinical Research Systems Analyst

About the role

The Clinical Research Systems Analyst supports the implementation, administration, integration, reporting, and optimization of clinical research information systems, including Clinical Trial Management Systems (CTMS), Institutional Review Board (IRB) systems, electronic regulatory systems, and related applications. The role develops automated reports, data-quality monitoring tools, dashboards, and analytics solutions to support research operations and institutional and external reporting requirements. The analyst works with researchers, research administrators, clinical staff, and institutional leadership to improve data quality, accessibility, system use, and integration across multiple sources. The position also coordinates assigned research informatics projects and recommends solutions that improve research operations and data management.

Responsibilities

• Develop, maintain, and enhance reporting and analytics resources that support research operations, compliance, and data quality initiatives.
• Monitor and improve the quality, accuracy, completeness, and consistency of data within clinical research systems.
• Understand, integrate, and analyze complex datasets from multiple internal and external sources to support operational and strategic needs.
• Collaborate with stakeholders to identify system needs, reporting requirements, workflow challenges, and opportunities for process improvement.
• Provide subject matter expertise and support for clinical research systems and associated applications.
• Design custom reports, dashboards, and visualization tools to support decision-making across research programs.
• Troubleshoot system and data-related issues and recommend solutions to improve efficiency and user experience.
• Coordinate and participate in projects involving system implementation, enhancement, migration, integration, or optimization.

Qualifications

Education

• Required: Bachelor’s Degree in Information Systems, Clinical Research Informatics, or a related field.
• Preferred: Master’s Degree in Information Systems, Clinical Research Informatics, or a related field.

Experience

• Required: 3 years professional experience in clinical research informatics, biomedical informatics, healthcare analytics, health information systems, research administration, or a related field.
• Required: 3 years experience with clinical research systems; relational databases such as SQL Server, Oracle, MySQL, or PostgreSQL; programming and analytics tools such as Python, R, Java, or similar technologies.
• Preferred: 3 years experience with data management, data mining, data analysis, reporting, project management, and communication across stakeholder groups.
• Preferred: 3 years experience in an academic medical center, healthcare organization, research institution, or related environment.

Knowledge, Skills & Abilities

• Required: Ability to work independently while managing multiple priorities and projects simultaneously.
• Required: Strong understanding of clinical research processes, regulatory requirements, and research operations.
• Required: Ability to acquire, analyze, interpret, and present data to varied audiences.
• Required: Knowledge of research informatics, data science, health informatics, biomedical informatics, or related disciplines.
• Required: Excellent written and verbal communication skills, including communicating technical information to diverse stakeholders.
• Required: Experience developing reports, dashboards, and data visualizations.
• Required: Ability to learn and adapt to new technologies and business requirements and contribute in a collaborative team environment.
• Required: Strong problem-solving, analytical-thinking, and project-coordination skills.
• Preferred: Experience with CTMS, IRB platforms, regulatory systems, electronic data capture systems, or research data repositories.
• Preferred: Proficiency in data queries using EHR systems such as Epic or Cerner and registries.
• Preferred: Experience with data integration, research reporting, automated reports, dashboards, and data-quality monitoring tools.
• Preferred: Ability to troubleshoot systems and data workflows and support research personnel using related tools and resources.

Benefits

• Comprehensive medical (including prescription), supplemental insurance, dental, vision, life and AD&D insurance.
• Short- and long-term disability, flexible spending accounts, retirement plans, tuition assistance.
• Voluntary benefits providing access to group rates on insurance and discounts.
• Tuition discounts at Thomas Jefferson University after one year of full-time service or two years of part-time service.
• Medical (including prescription) insurance available to all colleagues, including per diem, adjunct faculty, and temporary staff.

Schedule

Workday Day shift (United States of America).

Location

1101 Market Street, Philadelphia, Pennsylvania, United States of America (Thomas Jefferson University).