Clinical Research Site Manager

About the role

Alcanza is a growing multi-site, multi-phase clinical research company with a network of locations across AL, AZ, FL, GA, IL, MA, MI, MO, NV, VA, SC, TN, TX, and Puerto Rico. We conduct Phase I-IV studies in therapeutic areas including vaccine, neurology, dermatology, psychiatry, and general medicine. As a Clinical Site Manager, you will oversee research site activities, ensuring execution and coordination of clinical research visits, documentation, and follow-up actions according to ICH/FDA guidelines, GCP, and company SOPs, policies, and procedures.

Responsibilities

• Provide overall site management and leadership with a focus on driving site performance, enhancing efficiencies, patient safety, and protocol/GCP/regulatory compliance.
• Collaborate with management to support delivery expectations, meet study milestones (e.g., site activation targets, enrollment targets), adhere to budgets, and deliver quality data to sponsors.
• Oversee resource allocations, site assignments, and study team members' output to ensure study deliverables remain on track; identify and escalate risks to clinical trial management (timeline, quality, and budget).
• Review performance dashboards and clinical trial systems to monitor site and patient activities, ensure proper staff coverage, and verify timely execution of operational aspects (required visits/calls, duration, and frequency).
• Ensure adherence to standard operating procedures, good clinical practice (GCP), FDA regulations, and company policies.
• Oversee site staff assigned to the study, assess study-specific process and training compliance, CMP compliance, and identify emerging risks; develop and support execution of corrective action plans at site and study levels.
• Manage people-related activities, including timecards, absence tracking/approvals, new hire training, interviewing and selection, performance appraisals, job description preparation, employee counseling, career coaching, and termination meetings.
• Assist with initial and ongoing trainings on protocol specifics, Case Report Form (CRF) completion, Standard Operating Procedures (SOPs), clinical plans, guidelines, and study timelines.
• Collaborate with investigators to ensure patient safety and meet client goals and timelines.
• Employ problem-solving skills to propose and implement risk mitigations.
• Participate in and present during management or site meetings.
• Perform all other duties as required or assigned.

Requirements

• An Associate’s degree and a minimum of 3 years of clinical research experience, or an equivalent combination of education and experience.
• One or more years of management experience is highly preferred.
• Bi-lingual (English/Spanish) proficiency is a plus.

Skills

• Proficiency with computer applications such as Microsoft Office, email, electronic health records, and web applications; ability to type proficiently (40+ wpm).
• Strong organizational, time management, and problem-solving skills.
• Well-developed written and verbal communication skills.
• Strong interpersonal and listening skills; ability to work well independently and collaboratively with co-workers, subjects, managers, and external customers.
• Ability to handle multiple tasks, adapt to changes in workloads and priorities.
• Professional, respectful, self-motivated, and possessing a strong work ethic.
• High degree of integrity and dependability.
• Ability to work under minimal supervision, identify problems, and implement solutions.
• Ability to handle highly sensitive information confidentially and in compliance with HIPAA guidelines.

Benefits

• Medical, dental, and vision insurance (coverage starts the first day of the month following hire date).
• Life insurance, short- and long-term disability insurance.
• Health savings accounts and supplemental insurances.
• 401k plan with a safe harbor match.

About Alcanza

Alcanza Clinical Research is a national, collaborative network of clinical research sites focused on accelerating the development of new therapies by reducing barriers to clinical research participation. We conduct research on dozens of conditions across therapeutic areas including psychiatry, neurology, dermatology, and infectious disease. Our work impacts patients, scientists, and the broader medical community, as all approved medications require clinical trials.

Alcanza is a culturally competent organization that values diversity and inclusion. We foster an environment where all individuals feel welcome, heard, and respected for their unique perspectives and aspirations. We seek employees who embody our core values: Inclusive, Impactful, Compassionate, and Determined.