Site Manager/Director - Clinical Research
Headlands Research · Bellingham, WA · 3 days ago
AnalystFull-time
Responsibilities
- Operational leadership and study management
- Manage site facilities, workflow, and Clinical Trial Management Systems (CTMS)
- Maintain premium experience for subjects, staff, and sponsors
- Monitor clinical study progress, review monitor reports, and create risk management/mitigation strategies
- Lead a site-level quality review program
- Ensure the site remains in a constant state of audit-readiness for CRO, sponsor, or regulatory inspections
- Manage the lifecycle of all site regulatory documentation
- Ensure proper storage and handling of study specimens and investigational products
- Oversee external site partners
- Lead or assist with various job duties and projects as assigned
People and team management
- Provide coaching, mentoring, and development plans for all direct reports
- Manage the full employee lifecycle
- Assess staffing needs and manage coverage
- Foster a collaborative and productive work environment
- Lead regular team meetings
- Manage quality and performance metrics
- Serve as a Culture Champion
Financial management
- Manage site expenses
- Assess Profit & Loss (P&L) reports
- Redirect resources to ensure performance and financial targets are met
Business development and relationship management
- Drive recruitment strategies
- Secure future trials
- Identify areas for improvement and innovation
- Stay informed of industry advancements
Qualifications
- Bachelor's degree in a scientific, health-related, or business administration field or equivalent experience
- Previous experience managing or leading others highly preferred
- 3+ years of experience designated as a Primary Clinical Research Coordinator required
- Demonstrated ability to motivate teams and lead planning/organization efforts
- Strong critical thinking and proactive problem-solving abilities
- Proficiency in Clinical Trial Management Systems and standard office software
- Excellent interpersonal, written, and oral communication skills
- Growth mindset and a commitment to continuous improvement
- Strong conflict resolution and mediation skills
- Absolutely no requests for personal identifiable information or financial deposits