Clinical Research Site Manager

About the role

Position Summary: The Site Manager is responsible for effectively managing day-to-day site activities for optimization of site performance. The Site Manager drives the site to achieve company goals, ensuring contractual obligations are met and work is completed in a manner that leads to client satisfaction. The Site Manager works with Tekton Leaders to problem solve issues that may arise that interfere with achieving company goals and represents himself/herself and the site in the most professional, ethical and positive manner. Reports to: Area Director of Clinical Operations. This is a Full-Time, Exempt, Onsite position.

Responsibilities

• Operational Planning: Review and discuss awarded studies with the Principal Investigator to assist Tekton Leaders in making informed decisions about what studies to conduct; work with Tekton Leaders to make informed decisions regarding new staff needs for successful study conduct; ensure site has proper space, staff, and time to optimize study conduct, particularly participant recruitment and retention.
• Clinic Operations Management: Demonstrate knowledge of research, Tekton expectations, and industry standards; work closely with Tekton Leaders regarding staff management; lead staff in continued growth and excellent performance; hire quality candidates for positions within the site; ensure site staff is qualified and trained for roles and duties; work with Tekton Leaders to plan for upcoming studies; ensure site staff and investigators are apprised of awarded studies; monitor staff performance, holding staff accountable to expectations of role; ensure staff complies with study protocols, FDA regulations, and ICH guidelines; ensure staff complies with SOPs and other Tekton policies and processes; monitor site quality and performance and develop solutions to optimize performance; monitor study needs and assist staff with study conduct and management, as needed; manage staff schedules for optimization of site performance; provide performance feedback to staff