Clinical Research Program Manager, Multi-Site Operations (Onsite)

About the Role

If you’re someone who genuinely enjoys owning clinical trials from start to finish and takes pride in keeping complex studies running smoothly, this could be a great fit. We’re looking for a Clinical Research Program Manager with strong experience in clinical trial operations—someone who understands what it takes to move a study forward from start-up through closeout. You’ll step into a collaborative, supportive team environment where your expertise in multi-site trial management, protocol and database development, and overall study lifecycle execution will be valued and relied on.

This is a growing department, offering real opportunity to shape how work gets done, contribute ideas, and expand your impact over time. If you’re looking for a place where your experience is respected, your voice matters, and your career can continue to grow alongside a strong team, we’d be glad to connect.

Responsibilities

• Oversees and/or manages a multi-site clinical coordinating center with a robust portfolio of trials.
• Responsible for program development and expansion, including planning and implementing program operations, determining and developing governance, processes, and/or guidelines.
• Coordinates program activities and timelines, and determines and organizes resources to meet program objectives.
• Identifies and defines logistics, action items, changes, or information needed to effectively manage the program.
• Identifies barriers to timely study activation and efficient coordination, and participates in identifying/implementing potential solutions.
• Interfaces with internal and external key stakeholders, including other departments, leaders across the organization, and representatives from external agencies/organizations to provide guidance, resolve issues, grow the program, and/or implement processes and solutions.
• Identifies growth opportunities and further efficiencies that impact the program and/or department’s success and aids in the development of strategic plans to achieve objectives.
• Manages the study intake process, evaluates feasibility, and provides recommendations or makes decisions to support the success of the clinical research program.
• Interfaces with internal/external stakeholders to maintain and further develop program growth, community outreach activities, as well as relationship building and maintenance.
• Researches and analyzes data for evaluating performance of the program or program operations, including quality assurance and trends. Makes recommendations to leadership and/or implements program changes based on findings.
• Provides data and/or summary findings to program participants, stakeholders, leadership, and/or cross-functional teams.
• Performs quality oversight of clinical trials and external sites, including monitoring progress of screening, enrollment, and data submission.
• Ensures protocol compliance and training of staff supporting the program.
• Plans and supports department/program leaders during audits, including direction for audit preparation and any required follow-up post-audit.
• Evaluates requests for program exceptions or changes and determines responses, escalating as necessary.
• Assesses communication and training needs, develops and implements applicable communication, education, training, onboarding, and/or mentorship pertaining to the program.
• Provides regular communication to departments and leaders across the organization and notifies stakeholders of any changes to the program.
• May work with cross-functional teams across multiple departments to develop communication and training materials.
• In conjunction with leadership, plans, monitors, and manages program fiscal budgets and financials, and resolves or escalates issues.
• Responsible for the clinical trial lifecycle of multi-site, investigator-initiated trials, including start-up, planning, and management.
• Maintains data system integrity and ensures quality assurance measures are followed based on departmental standard operating procedures.
• May provide ad hoc reporting to support recommendations observed through trend analysis for future planning and enhancements.
• Monitors program to ensure appropriate governance and compliance with local, state, and federal laws; accreditation, professional, and regulatory agency standards; and licensure requirements.
• Maintains staff and program compliance with organizational policies and procedures.
• Monitors compliance reporting tools and provides summary status reports to the Research Manager and other stakeholders.
• May manage staff and/or lead the work of others, including recruitment, onboarding/off-boarding, training, performance management, and professional development of staff.

Qualifications

Join our team in a fully onsite role where your expertise in clinical research operations will have a direct impact. We are seeking a candidate with at least five years of experience in management, program, or project management, ideally within a clinical research setting. In this role, you will lead and support multi-site clinical trial start-up and management, working closely with cross-functional stakeholders to drive studies forward efficiently and compliantly.

• Minimum:
  • High School Diploma or GED
  • 5 years of experience in Management, Program Management, Project Management, or a related field
  • 3 years of related experience in a clinical research or industry setting
• Preferred:
  • Bachelor’s Degree in Healthcare, Management, or a related field
  • 1 year of experience managing clinical trial operations
  • SOCRA or ACRP certification is preferred; candidates who do not currently hold certification are expected to obtain it within a designated timeframe following hire

Experience with both industry-sponsored and investigator-initiated trials is highly valued, as you will contribute across a diverse portfolio of studies. This is an opportunity for a detail-oriented, proactive professional who thrives in a collaborative, hands-on environment and is ready to take ownership of complex clinical trial operations.