Clinical Research Coordinator II

About the role

Headlands Research Scottsdale is a leading dedicated research center with diverse patient access located just north of the Scottsdale Airport. The Headlands Research Scottsdale team conducts trials in multiple therapeutic areas, including but not limited to CNS, Psych, Musculoskeletal, Addiction, Healthy Volunteers, etc. They are known for their integration of technology to streamline processes for their Sponsor/CRO partners and most importantly, subjects.

Responsibilities

• Provide the highest level of care for study patients
• Deliver excellent customer service to pharmaceutical clients
• Coordinate all aspects of assigned clinical trials from site initiation through close-out
• Conduct subject visits and ensure accurate, timely documentation in compliance with protocol and standards
• Manage subject recruitment, informed consent, and retention activities
• Ensure timely EDC data entry and resolution of queries
• Report and follow up on AEs, SAEs, and protocol deviations
• Collaborate with investigators, sponsors/CROs, labs, and internal teams
• Prepare for and participate in monitoring visits, audits, and inspections
• Maintain regulatory documentation and ensure training compliance for amendments and systems
• Perform study procedures such as phlebotomy, ECGs, and sample processing (as trained)
• Attend investigator meetings and provide cross-functional support as needed
• Maintain working knowledge of protocols, lab manuals, equipment calibration, and inventory
• Mentor and coach site staff in order to further enhance quality and to best serve our volunteers

Requirements

• At least 4-5 years of experience managing multiple phase 2-4 industry-sponsored clinical trial studies as the primary coordinator required
• Bachelor's degree OR 2 years of college in a health-related program OR experience and training in conducting clinical trials with knowledge of ICH GCP required.
• Strong understanding of FDA regulations, ICH-GCP, and clinical trial operations
• Experience with EDC, IVRS, and clinical research platforms
• Proficiency in medical terminology and clinical documentation
• Strong organizational skills with the ability to manage multiple studies
• Clear, professional verbal and written communication skills
• Comfortable working onsite in a collaborative, clinical environment

Qualifications

At least 4-5 years of experience managing multiple phase 2-4 industry-sponsored clinical trial studies as the primary coordinator required

Bachelor's degree OR 2 years of college in a health-related program OR experience and training in conducting clinical trials with knowledge of ICH GCP required.

Strong understanding of FDA regulations, ICH-GCP, and clinical trial operations

Experience with EDC, IVRS, and clinical research platforms

Proficiency in medical terminology and clinical documentation

Strong organizational skills with the ability to manage multiple studies

Clear, professional verbal and written communication skills

Comfortable working onsite in a collaborative, clinical environment

Skills

Strong understanding of FDA regulations, ICH-GCP, and clinical trial operations

Experience with EDC, IVRS, and clinical research platforms

Proficiency in medical terminology and clinical documentation

Strong organizational skills with the ability to manage multiple studies

Clear, professional verbal and written communication skills

Benefits

This role offers stability, collaboration, and meaningful work.

Pay

The pay range for this position is $60,000 - $70,000 annually.

Schedule

The schedule for this role is full-time and onsite (no opportunities for hybrid or remote).