Clinical Research Coordinator B/C - Logo

Job Location: Philadelphia, Pennsylvania. Department: Perelman School of Medicine. Note: This position is contingent upon funding.

About the role

The Palliative and Advanced Illness Research (PAIR) Center is seeking a full-time, experienced Clinical Research Coordinator (CRC) to join its multidisciplinary team. The mission of the PAIR Center’s Acute Care Health Services Research Group is to generate high-quality evidence to advance healthcare policies and practices with the goals of improving the efficacy, quality, efficiency, and equity of acute care for serious illness. The research program of Dr. George Anesi, PAIR Center Core Faculty and Study Principal Investigator, focuses specifically on healthcare capacity strain and hospital preparedness.

Working with researchers, clinicians, and the project team, the CRC will help carry out a multi-year study of how hospitals cope when respiratory viruses such as influenza, RSV, and COVID-19 fill hospital beds and stretch clinic staff. During the COVID-19 pandemic, hospital leaders often reported feelings of hospital stress that lasted longer than traditional objective measurements of hospital strain would suggest, such as patient volume and bed capacity. This study will examine how closely what frontline clinicians subjectively report matches what can be measured objectively across respiratory virus seasons, what role clinician burnout plays, and which characteristics of hospitals and clinicians make strain worse or help protect against it. The goal is to find the best targets for future changes in hospital organization and clinician training that help hospitals stay resilient during future surges, maintaining high-quality care for all patients and a healthy workforce.

The CRC will assume responsibility for day-to-day study operations with oversight by the study’s project manager and Principal Investigator, Dr. George Anesi. Over time, and with success demonstrated in the role, the coordinator may have the opportunity to take on additional projects within Dr. Anesi’s research portfolio. Experienced candidates (CRC-C) will be expected to perform the duties below with greater independence and autonomy, and may also provide supervision of students, research assistants, and/or junior research coordinators based on experience and interest.

Responsibilities

• Managing day-to-day study operations and maintaining comprehensive knowledge of study procedures
• Developing, piloting, and managing a REDCap survey database and Mosio text-message surveys for hospital clinicians in partnership with the study’s data manager
• Supporting clinician education and stakeholder buy-in, including strategies to optimize recruitment and survey completion rates among hospital clinicians
• Recruiting and interviewing clinicians, coordinating payments, and transcription of qualitative data
• Developing and maintaining regulatory documentation, including preparation of IRB submissions
• Participating in qualitative coding and consensus meetings
• Preparing meeting minutes, study materials, and reports
• Assisting with data analysis and preparation of manuscripts and conference presentations

Qualifications

Strong computer skills, excellent written and verbal communication, and good judgment are essential. Qualified applicants must be comfortable working in diverse medical settings, able to work independently, and equally at ease in a team-oriented environment. Ideal candidates will be well organized and detail-oriented, with the ability to handle fluctuating priorities and deadlines, and to problem-solve. Strong interpersonal skills and a willingness to learn and develop are also valued. A background in psychology, biological/life sciences, nursing, or public health is preferred, but not required.

Clinical Research Coordinator B (CRC-B) requirements

• Bachelor of Science and 2 to 3 years of experience, or equivalent combination of education and experience
• Previous experience with institutional review boards and human subjects research strongly preferred
• Experience in REDCap or database management preferred

Clinical Research Coordinator C (CRC-C) requirements

• Bachelor of Science and 4 to 6 years of related experience, or equivalent combination of education and experience
• Previous experience with institutional review boards and human subjects research required
• Experience in REDCap or database management and/or qualitative research methods strongly preferred

Pay

Annual salary range: $53,418.00 – $63,200.00. Salary offers are made based on the candidate’s qualifications, experience, skills, and education as they directly relate to the requirements of the position, and in alignment with salary ranges based on external market data for the job’s level. Internal organization and peer data at Penn are also considered.

Benefits

• Health, Life, and Flexible Spending Accounts: Comprehensive medical, prescription, behavioral health, dental, vision, and life insurance; flexible spending accounts for eligible health care and dependent care expenses with pre-tax dollars.
• Tuition: Tuition assistance for employee, spouse, and dependent children at Penn; dependent children also eligible for tuition assistance at other institutions.
• Retirement: Generous Basic, Matching, and Supplemental retirement plans (pre-tax or Roth) with investment options through TIAA and Vanguard.
• Time Away from Work: Substantial paid time off for vacation, personal affairs, illness, family care, etc.
• Long-Term Care Insurance: Through Genworth Financial for faculty, staff, and eligible family members; no proof of good health required for newly hired employees.
• Wellness and Work-life Resources: Wide variety of programs and resources to support health, family, and work-life balance.
• Professional and Personal Development: Array of resources for personal and professional advancement.
• University Resources: Access to libraries, athletic facilities, arboretum, art galleries, museums, cultural events (e.g., Penn Museum, Annenberg Center, Penn Relays), many free or discounted for employees and families.
• Discounts and Special Services: Savings on arts/entertainment, transportation, mortgages, vehicles (Ford, GM), cellular plans, movie tickets, theme parks, and more.
• Flexible Work Hours: Non-traditional work hours, locations, and/or job structures to promote work-life balance.
• Penn Home Ownership Services: Forgivable loan for eligible employees buying a home or residing in West Philadelphia (closing