Clinical Research Assistant - MA, EMT, CPT, or LVN/LPN Preferred

About the role

M3 Wake Research, an M3USA Company, is a large independent multi‑site clinical research organization with close to 30 owned and managed sites across the United States. The company has been conducting studies since 1984 and maintains a proprietary patient database of potential trial participants. The Clinical Research Assistant position is on‑site in Chattanooga, TN and supports daily execution of clinical trial activities under the guidance of site leadership, the Principal Investigator, and the clinical research staff.

Responsibilities

• Maintain clinical supply inventory, including PPE, exam‑room, and lab supplies; monitor stock levels and coordinate replenishment.
• Ensure exam rooms, lab spaces, and equipment are clean, organized, well‑maintained, and visit‑ready; maintain equipment logs and temperature records.
• Assist with phlebotomy, sample processing, and preparation/shipment of biological specimens in accordance with protocol and IATA requirements.
• Support study visits by preparing participant charts, lab kits, requisitions, and required documentation.
• Perform protocol‑specific clinical tasks as trained and delegated (e.g., vital signs, ECGs, PFTs).
• Accurately collect, document, and enter participant data in source records and EDC systems; assist with query resolution and eDiary reconciliation.
• Assist with participant scheduling, phone screenings, follow‑up calls, and visit reminders.
• Support regulatory and study documentation filing, organization, and archiving in compliance with GCP, site SOPs, and sponsor requirements.
• Collaborate with Clinical Research Coordinators and clinical staff to ensure protocol adherence and regulatory compliance.
• Complete all required training (e.g., GCP, OSHA, IATA, site SOPs).

Qualifications

• At least 2 years of experience working in a healthcare setting.
• Phlebotomy experience is highly preferred.
• Previous experience as a medical assistant, EMT, or LPN/LVN.
• Prior clinical research experience preferred.
• Excellent verbal and written communication skills.
• Ability to learn quickly, read and understand complex protocols, follow detailed directions, and multitask.
• Must maintain strict confidentiality of patients, employees, and company information and adhere to HIPAA guidelines.
• Detail‑oriented.
• Strong interpersonal skills.

Benefits

• Competitive wages
• 401(k) with matching
• Dental insurance
• Disability insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Vision insurance