Clinical Research Assistant/ Medical Assistant

Alcanza is a growing multi-site, multi-phase clinical research company with a network of locations in AL, AZ, FL, GA, IL, MA, MI, MO, NV, VA, SC, TN, TX and Puerto Rico. We have established a strong presence across Phase I-IV studies and several therapeutic areas including vaccine, neurology, dermatology, psychiatry, and general medicine.

About the role

The Research Assistant (RA) provides support to the Clinical Research Coordinators (CRCs), Site Manager, Principal and Sub Investigators, and other site staff in compliance with GCP, ICH, HIPAA, FDA Regulations and SOPs. The RA performs clinical, lab, and administrative tasks as needed for the successful operation of the clinical research site.

Responsibilities

• In collaboration with other members of the clinical research site team, assists with the execution of assigned studies, and support functions as needed.
• Under the direction of the Site Manager/Director and the Principal/Sub Investigators, assists the CRCs and other site staff by conducting the following according to study protocol:
  • Assists with the basic screening of patients for study enrollment
  • Assists with patient follow-up visits
  • Documents in source clinic charts
  • Enters data in EDC and answers queries
  • Obtains vital signs and ECGs
  • May perform blood draws
  • Performs basic lab procedures per protocol, such as: blood specimen collection, centrifuge operation, storing and shipping of lab specimens, accountability of specimens and notification of courier for specimen pick-up
  • Requests and tracks medical record requests
  • Assists the CRC with updating and maintaining logs and filing in charts, and with chart filing
  • Schedules subjects for study visits, conducts appointment reminders, and reschedules visits if needed
• Ensures study related reports and patient results are reviewed by the Research Coordinator and/or investigator in a timely manner.
• Assists the CRC and/or Manager with study recruitment, patient enrollment, and tracking as needed.
• Maintains strict confidentiality of patients, employees, customers and company information at all times and adheres to HIPAA Guidelines.
• Performs all other duties as requested or assigned.

Requirements

• A High School diploma and 1 year of administrative / clinical experience is required.
• 1 year or more years of clinical research or clinical experience is preferred.
• Bi-lingual (English / Spanish) proficiency is a plus.

Skills

• Proficiency with computer applications such as Microsoft applications, email, electronic health records, web applications, and the ability to type proficiently (40+ wpm).
• Strong organizational skills and attention to detail.
• Well-developed written and verbal communication skills.
• Well-developed interpersonal and listening skills and the ability to work well independently as well as with co-workers, subjects, managers and external customers.
• Ability to effectively handle multiple tasks and adapt to changes in workloads and priorities.
• Professional, respectful of others, self-motivated, and a strong work ethic.
• High degree of integrity and dependability.
• Ability to work under minimal supervision, identify problems and implement solutions.
• Ability to handle highly sensitive information in a confidential and professional manner, and in compliance with HIPAA guidelines.

Benefits

Full-time employees regularly scheduled to work at least 30 hours per week are benefits-eligible, with coverage starting on the first day of the month following date of hire.

• Medical, dental, and vision insurance
• Life insurance
• Short and long-term disability insurance
• Health savings accounts
• Supplemental insurances
• 401k plan with a safe harbor match

About Alcanza

Alcanza Clinical Research (“Alcanza”) is a national, collaborative network of clinical research sites, founded on the mission to accelerate the development of new therapies by reducing barriers to clinical research participation for all. We conduct research on dozens of conditions in several therapeutic areas including psychiatry, neurology, dermatology, and infectious disease. Our work is important to the patients who participate, the scientists who develop these new therapies, and the entire medical community. Because all approved medications require clinical trials, the impact of your work is exponential, reaching many thousands of future patients and improving their quality of life.

Alcanza is a culturally competent organization. We treat each other with dignity, creating an environment where all individuals feel welcome, heard, and respected for their unique perspectives and aspirations. We put considerable effort into finding exceptional employees who mirror the values most important to us: Inclusive, Impactful, Compassionate, and Determined.