Clinical Quality & Patient Safety Manager

Position Summary

Under guidance, directs, plans, and executes ongoing clinical quality improvement projects designed to achieve goals in patient safety and clinical quality.

Job Responsibilities

• Generates, implements and supervises quality improvement initiatives with the goal of ensuring that there is quantifiable improvement as a result of the initiative.
• Analyzes quality data, interprets and explains results to physicians and relevant clinicians regarding the impact on legal and practice management concerns.
• Prepares standard scheduled reports and maintains a catalog of reports for distribution.
• Captures and coordinates projects to minimize duplication of efforts across the institution.
• Manages the schedule of projects aggressively in order to meet target deadlines.
• Tracks issues as they arise and ensures resolution.
• Utilizes existing databases and/or develops and maintains new databases related to quality initiatives.
• Provides educational support and communication regarding clinical quality improvement, accreditation and progress of relevant quality initiatives.
• Ensures compliance with regulatory (federal, state and local) and institutional policies.
• Provides stakeholders with the status updates, issues, key activities and any changes to the scope of the overall project.

Education and Experience

• Bachelor's Degree in Nursing or related field.
• Master's degree preferred.
• Current NYS licensure/certification relevant to role is required.
• Approximately 5 years of experience in clinical quality program coordination including quality measurement techniques and report writing.
• Approximately 2 years of project management experience.
• Approximately 2 years of experience with registration and billing systems.
• Approximately 2 years of experience with an ambulatory or hospital clinical information systems.

Knowledge, Skills And Abilities

• Excellent communication skills and the ability to interact with all levels of an institution.

Licenses and Certifications

• Current NYS licensure/certification relevant to role is required.

Working Conditions/Physical Demands

Standard office work.