Clinical Quality Coordinator

About the role

DelRicht Research is a clinical research company committed to providing an excellent customer experience to all patients participating in our clinical trials. Our clinical trials aim to provide new treatment options for patients and ultimately, our goal is to get new medications and medical devices FDA approved.

Responsibilities

• Support the Quality Assurance (QA) team with process improvement initiatives, training, and trend identification across the site network's clinics.
• Maintain clinical trial data integrity to ensure sites are audit-ready at all times.
• Assist with oversight and maintenance of activities related to the conduct of clinical trials at the site, including but not limited to completing QA chart reviews, ensuring consistency, accuracy, and timeliness.
• Ensure clinical trial protocols are adhered to 100% of the time.
• Coordinate, communicate, and collaborate with clinical teams across the site network.
• Maintain a working knowledge of FDA regulations, GCP/ICH guidelines, organizational SOPs, guidance documents, and study protocols.
• Detail plans for timely correction of electronic source errors.
• Ensure both inter- and intra-site consistency in source completion.
• Manage and report charting trends to leadership.
• Aid in training for both clinical teams and the QA department.
• Aid the QA manager with internal team training, developing, and disseminating reports, and managing tasks related to QA coordinators.

Requirements

• Minimum 2-3 years of healthcare experience; confidence reviewing medical charts, medical terminology, and healthcare operations.
• B.S or B.A from any accredited university in any degree.
• Proficiency with Google Sheets or Excel.

Skills

• Self-motivated, energetic, and positive.
• Team player with excellent communication skills.
• Comfortable speaking to external and internal stakeholders and leaders.
• Ability to work autonomously with high levels of self-accountability.
• Focus on client satisfaction and achieving goals.
• High-quality standards and strict adherence to study protocols.
• Remarkably organized with effective time management skills.
• Skilled at problem-solving and solution-focused approaches.
• Efficiently manage multiple tasks and clinical trials.
• Accept ownership of tasks from inception to completion and take responsibility for personal success.

Benefits

• Comprehensive benefits - medical, dental, and vision coverage.
• Generous paid time off that increases throughout your career with the company.
• No night, weekend, or long-day shift work.
• 401K (including discretionary match/profit sharing).
• Exceptional quarterly bonus plan with clear visibility and control over earnings.