Clinical Program Supervisor - Acute Care

Role Overview

Responsible for supervising clinicians and crisis professionals by continuously offering guidance and support across acute 24/7 programs, as well as providing treatment services to clients in crisis situations. This position will be primarily responsible for providing this supervision for clinical staff working on the inpatient units. Provide oversight of team members, program workflow development, and process improvement as a member of the multidisciplinary leadership team. Work with and advocate for diverse and often marginalized populations daily to provide interventions, support, and resources, and ensure that the appropriate services are offered in an inclusive and equitable manner.

Essential Duties

• Serve as a resource person to clients, clinical staff, administrative staff, behavioral health technicians, peer specialists, triage coordinators, case managers, nursing staff, team leads, and contract staff within 24/7 programming.
• Provide direct supervision to clinical, triage coordinator, case management, behavioral health technician, and/or peer specialist staff in Acute Care.
• Work closely with Acute Care clinical, operations, and medical leadership to expand and improve programs in Acute Services.
• Identify ways to increase operational or clinical effectiveness and efficiency.
• Collect and provide information to help inform leadership decision making.
• Help to ensure staff are aligned in practice with SummitStone policy and procedure.
• Help develop and foster team values with staff.
• Provide support and remove barriers.
• Collaborate with other staff and leaders in planning, developing, implementing, and evaluating clinical services.
• Provide training, coaching, and technical assistance in clinical and administrative areas.
• Onboard new team members to Acute Care.
• Provide feedback to staff and address performance issues or disciplinary action when needed.
• Facilitate staff meetings, training, projects, and staff or client consultations.

Minimum Qualifications

• Master’s degree in counseling, psychology, social work or related field from accredited College or University required
• More than three years of experience in a residential or behavioral health environment required
• More than one year of experience in a leadership role in the behavioral health field required
• Certified Professional Counselor (LPC), Licensed Professional Counselor (LPC), Licensed Marriage and Family Therapist (LMFT), or Licensed Clinical Social Worker (LCSW) required (for positions providing clinical supervision toward licensure)
• CAC III or LAC preferred
• Valid Colorado driver’s license or ability to obtain within 30 days of hire and a clean driving record required
• CPR and First Aid certifications required

Preferred Qualifications

• More than one year of experience in acute or emergency care preferred
• Bilingual/bi-cultural preferred

Total Rewards

• Medical, dental, and vision coverage — including options for eligible dependents
• Mental health and wellness resources
• Short-term and long-term disability insurances
• Paid time off (PTO): Accrued vacation and personal leave based on FTE status and length of service
• Paid Sick Leave: Provided in accordance with the Colorado Healthy Families and Workplaces Act (HFWA)
• A range of voluntary benefits available to all employees
• 403(b) retirement plan with employer matching contributions