Clinical Program Manager For Adult Mental Health Services ASW LCSW MFT LMFT APCC LPCC
Mental Health America of Los Angeles (MHALA) has been a pioneer in mental health service, advocacy, innovation, and training for nearly a century, working to ensure that people with mental health needs achieve meaningful, healthy lives in their communities. MHALA is among the largest and most comprehensive nonprofit mental health agencies in Los Angeles County, supporting over 19,000 low-income and no-income individuals annually with integrated services in mental and physical healthcare, homelessness and housing, supported employment, and wellness and financial services. Special programs serve Veterans and transition-age youth. MHALA also provides training for the behavioral health workforce and the broader community on mental health issues.
MHALA prioritizes employee well-being through a 35-hour workweek, communication, collaboration, transparency, and a healthy work/life balance. The agency fosters diversity, offers growth opportunities, and provides a competitive salary and full benefits package, including an employee assistance program and generous paid time off.
About the role
Under the general supervision of the Director of Adult Team Services, the Clinical Program Manager coordinates, oversees, and supervises the adult team services program(s).
Responsibilities
- In collaboration with the Director of Adult Team Services, hire, supervise, train, direct, evaluate, reward, discipline, and terminate department staff in accordance with organizational policy and applicable laws and regulations.
- Assist and support program documentation standards of staff in accordance with MHALA, County Contracted Provider, and funding source standards, including 24-hour turnaround documentation.
- Actively provide support to individuals on the team as directed by the leadership team and publicly support all decisions made by leadership.
- Track, assess, and document how effectively programs under span of control meet their objectives.
- Attend planning and administrative meetings as required by Agency needs or funding sources; participate in community involvement and constituency groups; assist in planning staff development activities.
- Read, perform research, attend workshops or seminars to maintain and enhance personal and professional skills related to program needs.
- Support staff in activities that link members and other clients to meet their goals and needs.
- Participate in team, staff, management, and other mandatory agency meetings.
- Assist with the leadership of the day-to-day operations of the department as needed.
- Participate as an active member of management staff, quality improvement, safety committee, domains, or other leadership teams as assigned.
- Engage in the agency’s community life as appropriate.
- Provide timely information and feedback to the Adult Integrated Services Team regarding team, program, or member issues; provide emergency coverage as needed.
- Maintain skills necessary to mentor and support the Adult Integrated Services Team PSCs in accordance with Full-Service Partnership guidelines.
- Complete all documentation (e.g., intakes, discharges, 3-month reviews, KEC’s, determinants, LOCUS/CANS, monthly reports, individual service plans) and maintain necessary paperwork for program compliance and accountability.
- Obtain LPS designation within 6 months of employment.
- Other duties as assigned.
Requirements
- Licensed Clinical Social Worker (LCSW), Associate Clinical Social Worker (ASW), Licensed Marriage and Family Therapist (LMFT), Marriage and Family Therapist Intern (AMFT), Licensed Professional Clinical Counselor (LPCC), Associate Professional Clinical Counselor (APCC), or Licensed Psychologist. Waivered Clinicians are also encouraged to apply.
- Minimum of one year of post-graduation clinical experience.
- Bilingual in Spanish preferred but not required.
- Good basic English writing skills, computer skills, and strong organizational and communication abilities.
- Flexibility and ability to multi-task without losing productivity.
- Proficiency in Microsoft Word, Excel, and Outlook.
- Knowledge of characteristics of individuals who are substance abusing and/or dually diagnosed, and familiarity with local services for dually diagnosed individuals.
- Adequate understanding of clinical ethics, boundaries, and best practices.
- Team-oriented, self-directed, with strong listening and communication skills; ability to empathize and relate positively to a wide variety of people.
- Master’s degree in a human service or related field or certification in a mental health specialty preferred.
- Minimum 3 years of experience providing psychosocial rehabilitative services to a disabled population.
- Experience in a supervisory/leadership role required; non-profit social service agency experience preferred.
- Demonstrated ability to provide supervision and leadership to diverse staff with a wide range of skills and professional competencies.
- Knowledge of community resources.
- Ability to work in a team-oriented approach to member services.
- Organized, efficient, proactive, and able to work with minimal direction.
- Ability to handle team dynamics with dignity and tact.
- Knowledge of Microsoft Word, Excel, PowerPoint, and Outlook.
- Flexible work schedule to include some evenings, weekends, and holidays.
- Valid Class C driver’s license, a vehicle for transportation, proof of valid automobile insurance, and ability to be insured by MHALA’s liability insurance.
- TB clearance and annual re-testing required.
- COVID-19 vaccinations or booster shots may become a requirement in the future.
- Employment verification directly from three past employers within the most recent 7-year period.
Pay
$78,000 annualized for ASW, AMFT, or APCC licensure.
$82,000 annualized for LCSW, LMFT, or LPCC licensure.
Actual compensation will be determined based on experience and other factors permitted by law.
Benefits
- 35-hour workweek.
- Competitive salary and full benefits package.
- Employee assistance program.
- Generous paid time off.