Clinical Program Director (Hybrid) - Radiology

About the role

Responsible for clinical program management, including program planning, implementation and evaluation. Promotes the delivery of care, based on the program philosophy. Responsible for oversight of daily operations related to implementation of the project/program. Acts as a central coordinator for these two divisions working with the central administrative areas of the department such as Q&S, HR, Reporting areas, OneRad.

Responsibilities

• Administers the operational budget through assignment of accountability to pertinent staff.
• Tracks routine and unusual expenses consistent with the allocation methodology approved by the Steering Committee.
• Designs and implements processes to facilitate timely charge capture and to address complex billing issues related to the procurement of and charges for pharmaceuticals.
• Monitors and validates moonlighting compensation calculations partnering with payroll to ensure timely and accurate payment processing.
• Develops and conducts staff development programs where appropriate.
• Ensures staff’s certification in patient service quality, IDX modules and requisite nursing skills.
• Conducts performance evaluations.
• Supports performance management and professional development for this group of staff.
• Collaborates with Human Resources, Payroll, Credentialing, Quality, and clinical leadership teams.
• Partners with Project/Program Director in strategic planning, program development.
• Ensures coordination of activities with the departmentally-based activities of scheduling, registration, medical records’ management, chart preparation, pre-certification and charge capture.
• Develops and administers a quality improvement program that addresses risk management, patient complaints, patient satisfaction and provider satisfaction issues, including evaluating the role of technological advances.
• Participates in committees and work groups impacting operations such as the FPP, WUSM and medical center hospitals.
• Oversees the development of an efficient and effective organization of professional and support staff to meet the personnel resource needs of the organization.
• Implements tactical and strategic planning processes to address changes in services and volume, including formulating recommendations in response to requests for changes in sessions, staffing or exam room utilization.
• Secures and disseminates legal and reimbursement information to maintain compliance with changing legislation and regulations.
• Monitors dashboards provided from various sources which track volume, wRVUs.
• Analyzes trends across modalities, locations, and providers.
• Identifies capacity gaps and recommends staffing or workflow adjustments.
• Ensures coordination of activities with the departmentally-based activities of scheduling, registration, medical records’ management, chart preparation, pre-certification and charge capture.
• Maintains and enhances key community partnerships to develop, advocate for and provide a wide range of services needed.
• Works collaboratively within multidisciplinary teams.
• Performs indirect, non-clinical tasks related to the job, including regular attendance at staff and other meetings and timely compilation of client data upon request.
• Monitors patient care services with department administrators, division administrators, the Faculty Practice Plan (FPP), other School of Medicine clinical departments, Barnes Jewish Hospital and other external organizations, such as home care agencies.
• Suggests direct report to physicians.
• Tracks key operating statistics and provide management reports.
• Provides administrative supervision for clinical managers in designated service areas.
• Aligns staffing levels with clinical demand and service needs.
• Acts as a central coordinator for these two divisions working with the central administrative areas of the department such as Q&S, HR, Reporting areas, OneRad.
• Designs and coordinates a plan with various leadership members, including practicing physicians and other management staff to provide quality medical services in an efficient and effective manner.
• Designs and implements process to accommodate patients with urgent medical needs on a same-day basis and patients with routine medical needs on a scheduled basis.
• Aligns staffing levels with clinical demand and service needs.
• Promotes the delivery of care, based on the program philosophy.
• Acts as a central coordinator for these two divisions working with the central administrative areas of the department such as Q&S, HR, Reporting areas, OneRad.
• Ensures coordination of activities with the departmentally-based activities of scheduling, registration, medical records’ management, chart preparation, pre-certification and charge capture.
• Works collaboratively within multidisciplinary teams.
• Performs indirect, non-clinical tasks related to the job, including regular attendance at staff and other meetings and timely compilation of client data upon request.
• Monitors dashboards provided from various sources which track volume, wRVUs.
• Analyzes trends across modalities, locations, and providers.
• Identifies capacity gaps and recommends staffing or workflow adjustments.
• Monitors wRVUs, case mix, and scheduling efficiency.
• Presents monthly and quarterly operational reports to leadership.
• Ensures coordination of activities with the departmentally-based activities of scheduling, registration, medical records’ management, chart preparation, pre-certification and charge capture.
• Works collaboratively within multidisciplinary teams.
• Performs indirect, non-clinical tasks related to the job, including regular attendance at staff and other meetings and timely compilation of client data upon request.
• Monitors dashboards provided from various sources which track volume, wRVUs.
• Analyzes trends across modalities, locations, and providers.
• Identifies capacity gaps and recommends staffing or workflow adjustments.
• Monitors wRVUs, case mix, and scheduling efficiency.
• Presents monthly and quarterly operational reports to leadership.
• Ensures coordination of activities with the departmentally-based activities of scheduling, registration, medical records’ management, chart preparation, pre-certification and charge capture.
• Works collaboratively within multidisciplinary teams.
• Performs indirect, non-clinical tasks related to the job, including regular attendance at staff and other meetings and timely compilation of client data upon request.
• Monitors dashboards provided from various sources which track volume, wRVUs.
• Analyzes trends across modalities, locations, and providers.
• Identifies capacity gaps and recommends staffing or workflow adjustments.
• Monitors wRVUs, case mix, and scheduling efficiency.
• Presents monthly and quarterly operational reports to leadership.
• Ensures coordination of activities with the departmentally-based activities of scheduling, registration, medical records’ management, chart preparation, pre-certification and charge capture.
• Works collaboratively within multidisciplinary teams.
• Performs indirect, non-clinical tasks related to the job, including regular attendance at staff and other meetings and timely compilation of client data upon request.
• Monitors dashboards provided from various sources which track volume, wRVUs.
• Analyzes trends across modalities, locations, and providers.
• Identifies capacity gaps and recommends staffing or workflow adjustments.
• Monitors wRVUs, case mix, and scheduling efficiency.
• Presents monthly and quarterly operational reports to leadership.
• Ensures coordination of activities with the departmentally-based activities of scheduling, registration, medical records’ management, chart preparation, pre-certification and charge capture.
• Works collaboratively within multidisciplinary teams.
• Performs indirect, non-clinical tasks related to the job, including regular attendance at staff and other meetings and timely compilation of client data upon request.
• Monitors dashboards provided from various sources which track volume, wRVUs.
• Analyzes trends across modalities, locations, and providers.
• Identifies capacity gaps and recommends staffing or workflow adjustments.
• Monitors wRVUs, case mix, and scheduling efficiency.
• Presents monthly and quarterly operational reports to leadership.
• Ensures coordination of activities with the departmentally-based activities of scheduling, registration, medical records’ management, chart preparation, pre-certification and charge capture.
• Works collaboratively within multidisciplinary teams.
• Performs indirect, non-clinical tasks related to the job, including regular attendance at staff and other meetings and timely compilation of client data upon request.
• Monitors dashboards provided from various sources which track volume, wRVUs.
• Analyzes trends across modalities, locations, and providers.
• Identifies capacity gaps and recommends staffing or workflow adjustments.
• Monitors wRVUs, case mix, and scheduling efficiency.
• Presents monthly and quarterly operational reports to leadership.
• Ensures coordination of activities with the departmentally-based activities of scheduling, registration, medical records’ management, chart preparation, pre-certification and charge capture.
• Works collaboratively within multidisciplinary teams.
• Performs indirect, non-clinical tasks related to the job, including regular attendance at staff and other meetings and timely compilation of client data upon request.
• Monitors dashboards provided from various sources which track volume, wRVUs.
• Analyzes trends across modalities, locations, and providers.
• Identifies capacity gaps and recommends staffing or workflow adjustments.
• Monitors wRVUs, case mix, and scheduling efficiency.
• Presents monthly and quarterly operational reports to leadership.
• Ensures coordination of activities with the departmentally-based activities of scheduling, registration, medical records’ management, chart preparation, pre-certification and charge capture.
• Works collaboratively within multidisciplinary teams.
• Performs indirect, non-clinical tasks related to the job, including regular attendance at staff and other meetings and timely compilation of client data upon request.
• Monitors dashboards provided from various sources which track volume, wRVUs.
• Analyzes trends across modalities, locations, and providers.
• Identifies capacity gaps and recommends staffing or workflow adjustments.
• Monitors wRVUs, case mix, and scheduling efficiency.
• Presents monthly and quarterly operational reports to leadership.
• Ensures coordination of activities with the departmentally-based activities of scheduling, registration, medical records’ management, chart preparation, pre-certification and charge capture.
• Works collaboratively within multidisciplinary teams.
• Performs indirect, non-clinical tasks related to the job, including regular attendance at staff and other meetings and timely compilation of client data upon request.
• Monitors dashboards provided from various sources which track volume, wRVUs.
• Analyzes trends across modalities, locations, and providers.
• Identifies capacity gaps and recommends staffing or workflow adjustments.
• Monitors wRVUs, case mix, and scheduling efficiency.
• Presents monthly and quarterly operational reports to leadership.
• Ensures coordination of activities with the departmentally-based activities of scheduling, registration, medical records’ management, chart preparation, pre-certification and charge capture.
• Works collaboratively within multidisciplinary teams.
• Performs indirect, non-clinical tasks related to the job, including regular attendance at staff and other meetings and timely compilation of client data upon request.
• Monitors dashboards provided from various sources which track volume, wRVUs.
• Analyzes trends across modalities, locations, and providers.
• Identifies capacity gaps and recommends staffing or workflow adjustments.
• Monitors wRVUs, case mix, and scheduling efficiency.
• Presents monthly and quarterly operational reports to leadership.
• Ensures coordination of activities with the departmentally-based activities of scheduling, registration, medical records’ management, chart preparation, pre-certification and charge capture.
• Works collaboratively within multidisciplinary teams.
• Performs indirect, non-clinical tasks related to the job, including regular attendance at staff and other meetings and timely compilation of client data upon request.
• Monitors dashboards provided from various sources which track volume, wRVUs.
• Analyzes trends across modalities, locations, and providers.
• Identifies capacity gaps and recommends staffing or workflow adjustments.
• Monitors wRVUs, case mix, and scheduling efficiency.
• Presents monthly and quarterly operational reports to leadership.
• Ensures coordination of activities with the departmentally-based activities of scheduling, registration, medical records’ management, chart preparation, pre-certification and charge capture.
• Works collaboratively within multidisciplinary teams.
• Performs indirect, non-clinical tasks related to the job, including regular attendance at staff and other meetings and timely compilation of client data upon request.
• Monitors dashboards provided from various sources which track volume, wRVUs.
• Analyzes trends across modalities, locations, and providers.
• Identifies capacity gaps and recommends staffing or workflow adjustments.
• Monitors wRVUs,