Clinical Program Director, Compass Behavioral Health Services

Compass Family Services is a 100+ year old nonprofit working on the front lines of San Francisco’s homeless crisis. We provide families experiencing or at risk of homelessness with comprehensive support to address immediate needs and ensure long-term success.

About the team

Compass Behavioral Health Services (CBHS) provides crisis intervention and trauma-informed therapy to families engaged in Compass Family Services programs. Our services reflect our understanding of the complexities of trauma as well as the range of traumatic experiences. The organization has created systems to train and support staff in providing trauma-sensitive services, including training and education, supervision and support, attention to self-care, a welcoming and safe environment, and policies and procedures that reflect our trauma-informed approach.

Responsibilities

• Provide clinical oversight and direct supervision for Clinical Supervisors and Therapist IIs, ensuring BBS compliance, guiding case assignments, and stepping in as backup supervisor when needed.
• Serve as the clinical expert for the agency, providing trauma-informed consultation on complex cases and maintaining organizational documentation and clinical forms.
• Champion strategic growth initiatives, including collaborating with consultants to design and launch Medi-Cal billing pathways for CBHS.
• Oversee day-to-day program operations and staff development, including hiring, onboarding, scheduling, performance management, and leading team meetings.
• Represent CBHS to external partners and funders to build strong inter-agency relationships and support broader community collaboration.
• Manage grant compliance and program reporting, including writing monthly board reports and funder updates, and assisting the Development team with grant proposals.
• Partner with Finance, IT, and internal evaluation teams to steward the program budget, optimize Salesforce data workflows, and drive continuous quality standards.

Requirements

• Active Licensed Clinical Social Worker (LCSW) or Licensed Marriage and Family Therapist (LMFT) credential required. Must be in good standing with CA state licensing board. Valid license in CA required at start date.
• At least 2 years of clinical supervision experience.
• At least 3 years of program management experience.
• At least 3 years of experience supervising teams.
• Knowledge and understanding of diagnosis, terminology, and record charting standards.
• Extensive experience with behavioral health services, including crisis intervention, developmental theory, trauma-informed care, etc.
• Experience with program implementation and design, and project management.
• Strong computer skills with proficiency in Microsoft Suite of Programs (Outlook, Word, Excel, PowerPoint, etc.).
• Experience working with low-income or unhoused individuals or families.
• Deep commitment to and demonstrated success in discussing, integrating, and promoting diversity, equity, inclusion, and belonging throughout a complex and dynamic organization.

Preferred Qualifications

• Experience with Medi-Cal billing and procedures.
• Fluency in Spanish.

Organizational Core Competencies

• Accountable
• Adaptable
• Client-centered
• Collaborative
• Committed to Diversity, Equity, Inclusion, and Belonging
• Resourceful

Pay

$130,000 – $140,000 annually.

Schedule

Monday – Friday, standard business hours. Fully in-person (not hybrid or remote).

Location

37 Grove Street, San Francisco.

Benefits

• Paid time off: 4 weeks of vacation your first year, 5 in your second. Also paid holidays, sick time, and family leave.
• Insurance: health, dental, and vision insurance fully covered by Compass for employees and dependent children. Long-term disability and life insurance provided.
• Retirement: after one year of work, Compass contributes an amount equal to 5% of your salary into a retirement account; this vests during years 2-6.