Clinical Program Coordinator

Essential Duties & Responsibilities

• May provide direct care services to assigned clients and must document services in accordance with HCA standards and all applicable state and payer requirements.
• Serve as a role model of best practices, consistently demonstrating professional standards and adherence to all required timeframes, documentation expectations, and operational procedures.
• Participate in treatment team meetings to support comprehensive care coordination.
• Complete and submit all required documentation accurately and within required timeframes.
• Review ongoing treatment-related documentation for completeness and clinical appropriateness.
• Model adherence to clinical and administrative procedures and promote a culture of accountability and excellence.
• Communicate effectively with referral sources, clients, families, and internal team members.
• Assist in coordinating and overseeing day-to-day operations which may include:
• Marketing and business development
• Responding to questions, disseminating or explaining information, and addressing complaints from clients, employees, and other stakeholders
• Client admissions and service authorizations
• Billing and payroll coordination
• Customer and referral source relations
• Staff scheduling and coordination of training
• Chart audits and documentation compliance
• Aid in recruitment, hiring, onboarding, training, and orientation of staff
• Aid in the development and implementation of the region’s annual strategic plan
• Aid in the preparation of the region’s annual budget and assist with review and analysis of monthly financial statements
• Contribute to marketing efforts and strategic development of the region in alignment with budget and growth goals
• Cookordination and assist with activities and audits to ensure compliance with all applicable regulations, payer requirements, and accreditation standards
• Supporting staff pursuing professional licensure by providing ongoing licensure supervision

Qualifications

• Master’s degree in Counseling, Social Work, Marriage and Family Therapy, Psychology, or a related behavioral health field.
• Current licensure or eligibility for licensure in compliance with state regulations (e.g., LPC, LCSW, LMFT).
• Proven experience in clinical mental health services, especially within community-based settings.
• Experience in leadership and management is preferred.

Skills

Not specified

Benefits

• Full-time HCA employees enjoy paid time off, paid holidays, and a comprehensive benefits package that includes medical, dental, vision, and other voluntary insurance products.
• Additional benefits include Access to a Health Navigator Health Savings Account with company contribution Dependent Daycare Flexible Spending Account 401(k) Retirement Plan Benefits Hub Tickets at Work

Pay

TBD

Schedule

TBD