Clinical Placement Coordinator - MPAS NH

About the role

The Clinical Placement Coordinator at Franklin Pierce University assumes a key role in establishing partnerships between FPU’s MPAS programs and clinical facilities for the purpose of securing quality clinical placements for all health training students.

Responsibilities

• Enter and maintain student/preceptor data in clinical tracking software, including rotation sites and assignments, clinical tracking, and student information
• Negotiate the clinical schedules with the various clinical sites and develop the rotation schedules for the entire clinical year
• Oversee the administration of the clinical education phase of the program
• Aid faculty and preceptors with clinical tracking software
• Organize and maintain files and records, frequently involving cross-filing/cross-reference systems
• Coordinate, initiate, prepare, process, and/or monitor administrative/operational correspondence (i.e. forms, records, reports, schedules, clinical training, credentialing, orientation materials and other documents)
• Ensure timely and accurate completion of documents by other staff, faculty, students or individuals external to the department or university
• Assist as requested with the various day-to-day clerical and administrative functions pertaining to student clinical rotations; preceptor, faculty and student evaluations; and documentation of the required rotations for students for graduation
• Monitor the Castle Branch system to ensure that students have achieved full compliance with admission screenings as well as updated screenings prior to the clinical year
• Troubleshoot concerns related to clinical year students and/or rotation sites
• Maintain electronic placement system data for student rotations to include up-to-date preceptor and site contact information, availability, placement, and affiliation requirements for student rotations
• Compile a variety of information from both manual and computerized records and files for regular and special reports and in response to specific requests by supervisor, other staff and/or faculty members
• Confer regularly with immediate supervisor, office manager, other department/university personnel, and/or various firms/organizations/individuals external to the university
• Meet with students and preceptors to ensure their needs are being met and resolve any issues or complaints that arise
• Prepare and monitor clinical affiliation agreements and paperwork required for clinical rotations including comprehensive filing system, letters of intent, board certifications, licenses, and clinical site evaluations
• Maintain electronic placement system data for student rotations to include up-to-date preceptor and site contact information, availability, placement, and affiliation requirements for student rotations
• Prepare CME certificates for preceptors, when applicable
• Monitor and prepare invoices to arrange for rotation stipend payments to preceptors and/or clinical sites
• Answer inquiries via email or phone from students and preceptors
• Carefully coordinate the preparation of detailed clinical preceptor packets for preceptors (or clinical site contact) regarding rotation assignments
• Understand and comply with ARC-PA Standards as they pertain to students/preceptors/sites during the clinical year

Requirements / Skills / Abilities

• A minimum of 3 years of previous relevant administrative experience is required
• Associate degree in related area, Bachelor’s degree preferred; or a combination of education and experience from which comparable knowledge and skills have been acquired
• Must possess excellent presentation and computer skills with proficiency in Microsoft Office software (specifically, Word, Excel, Access and Outlook), as well as the ability to stay current with emerging office technologies
• Strong customer service skills, organizational skills, and excellent oral and written communication skills in English
• Ability to work independently in a dynamic environment with changing priorities and multiple responsibilities is an asset

Environmental Factors and Physical Requirements

• Physically able to lift various materials up to 25 pounds on an occasional basis
• Frequently sit to continuously; and physically able to stand up to 15% of the time
• Dexterity abilities required to perform typing, operate a computer and other office equipment, as related to job responsibilities and expectations

Position Requirements

• Handle and protect highly confidential material
• Maintain and foster positive working relationships
• Develop written reports and action plans
• Work to create efficient systems and workflows between the clinic and program
• Work effectively, decisively, and flexibly in a fast-paced, dynamic environment to meet program deadlines
• Operate heavy use of clinical tracking software
• Work collaboratively with a variety of individuals and organizations including faculty, students, clinicians, and members of the community
• Develop good interpersonal skills and the ability to interface in a professional setting on and off campus
• Maintain professionalism at all times when dealing with faculty, staff, students, and all external partners
• Accept and render constructive criticism in a professional manner
• Adhere to department/ university policies and procedures