Clinical Operations Analyst II - East Region

About the role

As Clinical Operations Analyst II, you will provide onsite training and direct support to caregivers in the proper and optimal use of clinical information systems. Under the supervision of the designated Manager and the Administrative leadership, your efforts will help caregivers better understand necessary systems, such as the Electronic Medical Record (EMR).

Responsibilities

• Maintain thorough understanding of site-specific physician adoption plan.
• Review progress toward goals and objectives detailed in the plan.
• Cook up and provide caregiver training and support using classroom, computer-based and one-on-one training.
• Maintain education materials and monitor caregiver training and proficiency requirements.
• Cook up and provide new physician on-boarding in collaboration with Office of Physician Staff Affairs and physician remote access connection to the EMR when required.
• Promote maximum utilization of EMR within the physician group and serve as a primary contact for caregiver EMR related issues.
• Provide ongoing techniques to better incorporate and utilize the EMR.
• Identify opportunities for improvement and work with the administrative team, project teams, and ITD/CSO to design and implement improvements, clinical systems and workflows.

Requirements

• A minimum of an Associate’s degree in a related field and four years of applicable clinical experience OR a Bachelor’s degree and two years of experience may substitute work experience.
• Experience typically supported by license in a medically related field.
• Must have a valid State driver's license (VDL), and a safe driving record.

Preferred qualifications

• Licensed in the State of Ohio as a Registered Nurse (RN).
• A Bachelor's Degree in related field.
• Experience with clinical information systems or computerized physician order management.
• Experience in education/training/teaching or human resources development.
• Experience in a multi-entity health care system strongly preferred.

Physical Requirements

• Ability to perform work in a stationary position for extended periods.
• Ability to operate a computer and other office equipment.
• Ability to communicate and exchange accurate information.
• In some locations, ability to move up to 25 pounds.
• Ability to travel throughout the hospital system.

Pay Range

Minimum Annual Salary: $63,250.00
Maximum Annual Salary: $96,467.50

Benefits

• We offer the following choices to cover your health, dental and vision care as well as life insurance.
• Health Plan Options – You have the choice between two comprehensive Cleveland Clinic Employee Health Plan options: EHP and EHP Plus. Both plans are administered by Aetna and feature minimal copays for in-network care.
• Dental Care – Four plan options administered by Cigna are available.
• Vision Care – Two plan options administered by EyeMed are available.
• Flexible Spending Accounts – Healthcare and Dependent Care FSAs are available to help you pay for eligible expenses with pre-tax dollars.
• Life Insurance – Employer-paid life insurance equals 1x your annual salary with an option to purchase supplemental life insurance up to 10x your salary. You may also purchase dependent life insurance for a spouse and dependent children.
• Short- and Long-term Disability Coverage – Short-term disability is available after one continuous year of regular full-time service; long-term disability begins after 90 days.
• The 401(k) / 403(b) Plan also provides an important source of retirement savings. It allows participants to take responsibility for their financial future by making retirement savings a part of their normal routine while working. In addition to your contributions to the plan, Cleveland Clinic matches a portion of your contributions (50% on up to your first 6% in contributions).
• Paid Time Off (PTO) – Eligible caregivers receive Paid Time Off (PTO) that can be allotted toward vacation, holidays, sick time, etc.
• Caregiver discounts – We offer discounted rates for auto, home and pet insurance, identify theft protection and more.
• Adoption assistance – We provide financial assistance of up to $5,000/per child ($10,000 maximum lifetime benefit) for caregivers who choose to legally adopt a child.
• Employee Assistance Program – The Program provides free, confidential short-term counseling for caregivers and their families, whether for relationships or legal challenges.
• Employee Hardship Fund – This fund provides aid for caregivers experiencing unexpected financial difficulties.
• Paid maternity and parental leave – You will enjoy up to eight consecutive weeks for maternal care after the birth of your child to bond with your baby and up to four weeks for parental care.

Join our Community!

Create a profile in Cleveland Clinic’s Talent Community to stay informed about job openings and upcoming events relevant to your career interests.