Clinical Analyst II

System Specific Duties And Responsibilities

• Provides subject matter expertise as it relates to technical and/or operational solution requirements
• Responsible for understanding operational/business requirements and translating them into system requirements
• Plan and control the clinical system analysis and development for assigned area
• Review and advise use departments
• Evaluate user requests and needs, estimate cost and time of implementation
• Serve as Project Leader on major projects
• Evaluate project requirements and time lines
• Provide guidance and direction to assigned personnel and coordinate project phases
• Defines testing parameters for clinical system changes, upgrades and improvement
• Analyze problems outlined by users and potential users of clinical systems
• Study existing systems and procedures and the introduction of potential modifications or enhancements to improve process and workflow
• Develop flow charts of existing system and work process related to assigned clinical systems
• Aid in the development of system objectives and comprehensive plans to organize work methodology
• Assist department staff by advising on applications development and the best approach to system design relative to software capabilities and hardware features
• Review or determine application proposals and requirements as required
• Provide technical support, assistance and information to users
• Cook up communication and activities with users to review and analyze user problems and needs
• Provide work direction to clinical analyst I
• Compile information and data and prepare various reports related to computer systems and functions
• Document system software and hardware as necessary
• Maintain a variety of records, accounts, logs and files related to the assigned clinical system
• Streamline systems and remove redundancies to provide for efficiencies in workflow, patient care, and overall communication
• Help staff the application 1st tier help desk call rotation as a member 7 days (Monday through Sunday) from 5pm to 7am weekdays and 24x7 after hours
• Support all assigned applications as 2nd tier and 3rd tier help desk for all complex solutions in rotation with other like analysts (Example – RadNet, SurgiNet, PowerChart, etc.)
• Perform other duties as assigned

Responsibilities

• Plan and control clinical system analysis and development for assigned area
• Serve as Project Leader on major projects
• Confer with and advise use departments
• Evaluate user requests and needs, estimate cost and time of implementation and recommend program methodology to be followed, assuring application compliance with established documentation standards
• Provide technical guidance and recommendations concerning existing computer programs and systems

Qualifications

• Technical expertise in clinical systems and operations
• Strong analytical and problem-solving skills
• Ability to communicate effectively with both technical and non-technical stakeholders
• Experience in project management and leadership
• Knowledge of clinical workflows and processes
• Proficiency in relevant software and tools