Clinical Nursing Manager

JOB SUMMARY

The Redding Rancheria is seeking a Clinical Nurse Manager to support the daily operations and clinical oversight of multiple outpatient health clinics within the Redding Rancheria Tribal Health System, including primary care, urgent care, and procedural services. This position serves as an essential link between nursing staff, providers, and administrative leadership to promote safe, efficient, and patient-centered care.

REQUIREMENTS/MINIMUM QUALIFICATIONS

• Minimum of five (5) years of progressive healthcare leadership experience in an outpatient, clinic, or healthcare setting (primary care or urgent care experience preferred)
• Strong leadership integrity, excellent communication skills, and a commitment to quality, safety, and patient satisfaction
• CPR Certification
• Valid driver's license and reliable transportation to and from work sites
• Indian preference
• Pass pre-employment drug screening
• Pass background check

ESSENTIAL JOB DUTIES

• Work collaboratively with the Director of Nursing to plan, implement, and evaluate nursing services across multiple clinic locations, ensuring consistency and quality of care delivery.
• Support day-to-day clinical operations of primary care, urgent care, and procedure areas, including patient flow, staff coordination, and adherence to clinical protocols.
• Aid in monitoring and supporting quality indicators, patient satisfaction data, and incident reports to identify opportunities for improvement and assist in the implementation of corrective action plans.
• Aid in the development, review, and implementation of clinical policies and procedures to ensure compliance with regulatory and accreditation standards.
• Serve as a patient liaison to assist in resolving concerns, complaints, grievances, or dissatisfaction, and facilitate effective service recovery with professionalism and compassion.
• Collaborate with clinic providers and staff to ensure effective communication, coordination of care, and optimal use of clinical resources.
• Participate in staff education, competency assessments, and training to maintain high standards of clinical practice and patient safety.
• Aid in workforce scheduling, resource allocation, and coverage planning to support smooth clinic operations across the Health System.
• Participate in the recruitment and selection process of nursing and provider personnel as requested.
• Act as the on-site or system-wide Nursing Leadership representative in the absence of the Director of Nursing, ensuring continuity of decision-making and clinical oversight.
• Participate in nursing in-services and clinical training opportunities.
• Work closely with the Nursing and Admissions supervisor to ensure patient scheduling is seamless, error-free, and the most productive while always ensuring access to care is not diminished.
• Maintain the confidentiality of all patient care information.
• Promote culturally sensitive and patient-centered care in alignment with the guiding values, mission, and goals of the Redding Rancheria Tribal Health System.
• Participate in feedback, orientation, or performance discussions as assigned by the Director of Nursing.

BENEFITS

• Medical
• Dental
• Vision
• Life Insurance
• Short/Long Term disability
• Paid holidays
• Vacation
• Sick leave
• Generous 401(k) retirement plan