Clinical Navigator FT | Henderson Rehab

About the role

As a Clinical Navigator, you are the face of our hospital. You will meet people at their worst of times and, by sharing our success and the potential success they can achieve during their rehab stay, help them recognize the support needed to reach their goals.

This position works under the direction of the Director of Business Development. You will cultivate referral relationships, manage an assigned territory, and complete patient assessments. You will make sales contacts, analyze referral and admission data, and work collaboratively with the business development team—including the Admissions Manager, admission staff, nursing, and other internal and external staff—to facilitate referral conversion. You will provide feedback and recommendations for program development and quality improvement initiatives related to customer service, the referral and admission process, and patient and referral source satisfaction. Additionally, you will develop and maintain excellent relationships with all stakeholders, including prospective patients, family members, physicians, ICU and floor nurses, discharge planners, case managers, and payer representatives.

Requirements

• Degree in a health-related field from an accredited college or university (preferred).
• Current licensure in nursing, respiratory therapy, physical therapy, occupational therapy, or speech and language therapy (required).
• Minimum of two years’ experience in the designated field of license, preferably with rehabilitation/LTACH and marketing experience.
• Prior marketing and/or rehabilitation/LTACH experience (preferred).

Benefits

• Medical Benefits: EPO/HDHP/HSA options, including prescription coverage, Rx ’n Go, and Teladoc.
• Comprehensive dental and vision benefits.
• Employee Assistance Program, including counseling, legal, and financial services.
• Flexible spending (FSA) and health savings (HSA) accounts.
• Life and Disability insurance benefits.
• Education/In-Service Opportunities, including continuing education and tuition assistance.
• Supplemental benefits: Accident, critical illness, cancer, pet, and identity theft protection insurance options.
• Discount offerings: Auto, Home, Cell Phone, and Gym Membership.
• Personal Travel Discounts.
• Employee Bonus Referral Program.
• 401(k) plans and discretionary employer match.
• Generous Paid Benefit Time.