Clinical Manager Registered Nurse - RN - Dialysis

Overview

As a Clinical Manager at Fresenius Medical Care, you will manage the daily operations of our outpatient centers. Your primary goal is to ensure that quality patient care is delivered while maintaining clinical operations. You will be part of a close-knit, collaborative team responsible for delivering unique care plans and providing dialysis treatment to patients facing end stage renal disease or chronic kidney disease.

Job Description

• Provides leadership, coaching, and development plans for all direct reports.
• Pairs with internal Human Resources, Quality, Education, and Technical Services departments.
• Collaborates with the Home Therapies Program Manager to oversee the facility’s Home Therapies Program.
• Maintains integrity of medical and operations records and complies with all data collections and auditing activities.
• Accountable for completion of the Internal Classification of Disease (ICD) coding.
• Responsible for all required network reporting and on-site state or federal surveys.
• Manages the tactical execution of short- and long-term objectives through the coordination of activities with a direct responsibility for results, including costs, methods, and staffing.
• Responsible for the administration of the daily business operations of the dialysis clinics including managing the functions and actions related to the center staff, quality of overall provision of patient care, maintenance of the physical plant and center equipment, and inventory control.
• Manages the profit and loss and other related financial aspects for the center, ensuring optimal facility operations to achieve or exceed the budget and key performance indicators.
• Carefully coordinates all aspects of patient care with the appropriate staff members, from admission through discharge of the patient.
• Acts as a resource for the patient and family to address concerns and questions.
• Oversees the timely completion of patient care assessments and care plans.
• Manages timely patient schedules to ensure facility efficiency and develop action plans for missed treatments.
• Reports changes in patient status regarding any clinical, insurance, or travel and transportation issues.
• Participates in the selection and hiring of new team members and ensures completion of new hiring orientation and mandatory training.
• Responsible for all patient care employees completing appropriate training courses and that licensures/certifications are current.
• Supports all clinical staff members at regular intervals and encourages professional growth.
• Maintains current knowledge regarding company benefits, policies, procedures, and processes.
• Obtains clinical feedback for employee evaluations and establishes annual goals and conducts employee evaluations.
• Documents any disciplinary actions and confers with the clinic Director of Operations and Human Resources when needed.
• Manages staff scheduling and payroll.
• Facilitates the application process for physician privileges and compliance with Fresenius Medical Care Medical Staff By-Laws.
• Responsible for strong physician relationships and ensures regular and effective communication.
• Participates in Governing Body, an interdisciplinary team for each region including MDs, DOs etc. that governs policies.
• Collaborates closely with the Clinical Manager/Charge RN acting as nurse manager, the Medical Director, and the physicians regarding the direct patient care responsibilities within the facility to ensure the provision of outstanding quality of patient care, as defined by the FMS quality goals, and compliance with the pertinent company policies and procedures. Collaboration activities include:
• Coordinating all aspects of patient care from admission through discharge of the patient.
• Addressing patient concerns, issues, and questions including the review of patient satisfaction surveys.
• Developing and communicating efficient and timely patient schedules to ensure maximization of facility efficiency.
• Assists as needed with patient workflow.
• Implementing and maintaining a Continuous Quality Improvement (CQI) Process and Quality Assessment and Improvement Program (QAPI) Improvement Team that involves staff and pertinent physicians in problem solving activities meeting on a regular basis to address identified issues.
• Continually reviews Center operations to ensure compliance with Federal and State laws.
• Develops and maintains strong Medical Director and physician relationships, facilitating staff relationships with physicians, and ensuring regular and effective communication with all physicians including participating in regular meetings with Medical Directors.
• Supports and drives FMS quality standards through meeting regulatory requirements and the practice of CQI, including the use of the appropriate company CQI tools.
• Works with the Charge RN and Medical Director to implement FMS quality FKC goals and develop facility specific action plans to achieve FMS quality standards.
• Oversees and monitors the provision of the appropriate training according to FMS policy to ensure ongoing compliance with all company and FMS risk management initiatives.
• Collaborates with the Charge RN to ensure the aggressive treatment of, and actions taken, regarding adverse safety events and action thresholds.
• Ensures all Quality policies and procedures are communicated to and implemented by the facility staff.
• Maintains integrity of medical records and other FMS administrative and operational records.
• Complies and assists with all data collection and auditing activities.
• Manages the day-to-day activities and workload of the facility staff providing guidance and leadership as appropriate to ensure the effective, efficient and timely execution of duties and tasks.
• Creates, maintains, and communicates efficient and timely employee schedules according to the staffing needs of the facility to ensure adequate staffing daily. Consults with Charge RN and Medical Director to optimize clinical staffing.
• Provides informal feedback to staff on an ongoing basis and formal feedback in the form of the annual performance evaluation during the focal merit review process. Obtains feedback and input regarding the staff performance.

Rewards

Our culture is built on the belief that our employees are our most important asset. We value, care about, and support our people. We are there when you may need us most, from tuition reimbursement to support your education goals, granting scholarships to family members, delivering relief when natural disasters strike, or providing financial support when personal hardship hits, we take care of our people.

Connect

We believe our employees are our most important asset — we value, care about, and support our people. We are there when you may need us most, from tuition reimbursement to support your education goals, granting scholarships to family members, delivering relief when natural disasters strike, or providing financial support when personal hardship hits, we take care of our people.