Clinical Manager, Performance Improvement

Key Responsibilities

• Partner with PI team members to implement advisory solutions and demonstrate the value of the solution throughout the client engagement
• Manage time efficiently and work on multiple concurrent projects part-time with competing priorities and timelines
• Own project management artifacts (workplans, status reports, decision and risk logs) and drive the development of key deliverables
• Create complex analytical models using advanced tools (e.g., SlicerDicer, PowerBI, CoPilot) to drive unique solutions to complex healthcare problems
• Develop detailed statistical reports, visualizations, and presentations for both internal team and client review
• Lead client interviews and meetings
• Conduct detailed analyses to identify specific opportunities for improvement, as well as implementation recommendations
• Consistently deliver work products that are high-quality and client-ready
• Contribute to practice knowledge capital and tool development
• Develop and update related work plans, issue logs, status reports, and related initiative trackers
• Review and validate conducted analyses and client deliverables before submission
• Complete quality reviews on team member work products before delivery to client personnel, validating team member findings and observations, and corroborate team member process improvement and analytic activities
• Manage and mentor resources both within projects and across the PI Practice
• Establish competency and expertise across multiple PI solutions (e.g., Clinical, Quality, Organizational Change Management)

Minimum requirements

• Education & Industry: Bachelor’s degree required in Nursing, Master’s degree preferred; 7+ years of experience in the healthcare industry (e.g., nursing, leadership, clinical informatics, process improvement, consulting)
• Operational knowledge in at least a few of the following clinical areas: inpatient, outpatient, ambulatory, surgery, emergency, trauma, care management, patient throughput
• Operational experience in process improvement, operational change management, and/or informatics
• Core Software Skills: Strong expertise using Microsoft Office products; Experience working with Epic EMR; Demonstrated knowledge using some of the following tools: GenAI Assistants (CoPilot), Analytical (PowerBI, Tableau)

Professional Attributes

• Strong communication skills and collaborative work style
• Creativity and critical thinking in solving complex problems
• Strong presentation skills (e.g., translating data to information, identifying themes, storyboarding)
• Ability to work independently as well as within a team environment
• Ability to balance multiple assignments at the same time
• Attention to detail and able to quickly pivot assignments based on changing priorities
• Strong executive presence (i.e., comfortable speaking and presenting to leadership)
• Demonstrated ability to lead cross-functional resources and teams