Clinical Manager - Family Birthing Services - 12Hr Night

Responsibilities

• Demonstrates service excellence and patient and family centered care by showing respect, honesty, fairness and a positive attitude toward all customers.
• Maintains confidentiality.
• Demonstrates dependability, to include attendance and punctuality.
• Is accountable - takes initiative and ownership of issues.
• Displays a professional demeanor.
• Represents hospital in a positive way.
• Supports coworkers, initiatives and a patient and family centered philosophy; pitches in; does own part and helps others.
• Works to continuously improve work environment/processes (Performance Improvement).
• Develops self and others; supports a learning environment; leads by example.
• Encourages patients and families to give feedback and suggestions for improvement.
• Improves employee and organization's performance by removing roadblocks and empowering staff to take ownership and to be self-directed.
• Ensures that a performance improvement plan and/or disciplinary action is initiated where needed to assist employees to achieve performance standards.
• Thinks critically; utilizes sound judgment; promptly reports potential risks.
• Maintains state of art knowledge of area of specialty, healthcare trends and practice, and populations served.
• Maintains a level of computer literacy appropriate to their role.
• Completes hospital-required reviews, e.g. HIPAA, safety, health screening, care concerns, and others as assigned.
• Completes required reports (e.g. PI Dash Boards, benchmarks, etc.) on time.
• Insures that 100% of all employees have current licenses, completed yearly health checks, CPR, orientation or re-orientation, where applicable.
• Completes 100% of employee evaluations on time, in a thoughtful and constructive manner.
• Evaluates operations from a workflow perspective and responds appropriately, redesigns per customer needs and competitive benchmarks.
• Utilizes appropriate mechanisms to solve problems and resolve conflict.
• Directs staff to do same.
• Attends and actively participates/leads unit-based meetings, serves on Department of Patient Services committees and/or task forces as requested and as appropriate.
• Keeps Director updated regarding unit/personnel/patient activities.
• Demonstrates flexibility in response to role changes necessitated by unit activity, organizational change and future direction.
• Works with staff to improve ownership of their practice, process and performance.
• Acts as effective resource for staff and demonstrates leadership through clinical practice, coaching, supervision, teaching and professional attitudes and behaviors.
• Advocates to ensure that goals/expected outcomes for patient care are set mutually with the patient and pertinent others.
• Facilitates student experiences through cooperation and collaboration with faculty.
• Responds appropriately to emergency situations.
• Fosters a practice environment that supports interdisciplinary collaboration.
• Self schedules to maximize effectiveness.
• Collaborates with staff to eliminate the hospital acquired condition of falls.
• Collaborates with staff to eliminate the hospital acquired condition of pressure injuries.
• Collaborates with staff to eliminate the hospital acquired condition of C Diff.
• Collaborates with staff to minimize overall patient harm.
• (Family Birthing Services only) Collaborates with staff to identify, address, and decrease the rate of Post-Partum Hemorrhage.
• (Behavioral Health Services Inpatient only) Attains specified outcomes for Hospital Based Inpatient Psychiatric Services (HBIPS) core measures.
• Performs other related duties as identified.

Qualifications

• Minimum Education: Diploma Program Nursing Required
• Bachelor’s Degree Nursing within 36 months of hire Required
• Work Experience: Less than 1 year applying customer service behaviors and communication skills Required
• 2 years Acute care in area of specialty Preferred
• Licenses: Licensed Registered Nurse Upon Hire Required or Registered Nurse Multi State License Upon Hire Required and Basic Life Support Upon Hire Required
• Courses and Training: Ongoing continuing education particularly in area of expertise and in leadership Upon Hire Required
• ACLS only for ICU, CCU, IMCU, SDS, PACU, PAT, Pain Services, ETU Upon Hire Required
• PALS only for PACU, Pediatrics Upon Hire Required
• NRP only for Perinatal Upon Hire Required