Clinical Manager

Primary Responsibilities

• Supervise daily back-office operations and clinical support staff.
• Ensure timely patient flow, adequate staffing, and proper provider support.
• Manage inventory and coordinate with the Account Manager for supply ordering.
• Monitor clinical documentation, HIPAA and OSHA compliance, and infection control protocols.
• Lead team huddles and provide guidance and coaching to clinical staff.

Secondary Responsibilities

• Aid with onboarding, training, and competency evaluations.
• Maintain back-office schedules and timecards in coordination with HR.
• Act as clinical liaison during patient escalations or procedure issues.
• Identify areas for improvement and propose workflow optimizations.

Interdepartmental Collaboration

• Partner with Providers and the Front Office Lead for smooth clinic operations.
• Cookordinate with HR on performance reviews and corrective actions.
• Work with the Quality and Billing departments to ensure documentation accuracy and QMS adherence.

Qualifications And Skills

• Certified Medical Assistant or equivalent clinical background with 3+ years of leadership experience in a medical or dermatology clinic.
• Knowledge of dermatology procedures, Mohs surgery procedures, and cosmetic services.
• Proficiency in EHR systems and clinical documentation workflows.
• Strong leadership, problem-solving, and communication skills.