Clinical Manager

Position is located in San Xavier, AZ.

About the Role

Under general direction, accomplishes the clinical strategic objectives by planning, organizing, and directing all functions required to operate and maintain activities and services of the Tohono O'odham Nation's Health and Human Services Department, program, or division. The major work activities are generally undefined except in terms of achieving overall organization/department goals. Specific policies, procedures, and guidelines are virtually nonexistent except for executive directives and accepted professional standards.

Responsibilities

• Responsible for day-to-day operations of the clinical program, overseeing all aspects of planning and administration.
• Implements and ensures efficient and effective services in accordance with established program objectives, policies, procedures, and professional practices.
• Establishes, implements, and communicates goals, policies, and procedures in accordance with program objectives and needs.
• Conducts quality assurance and quality management of program components and staff according to established policies and procedures.
• Improves staff effectiveness by providing direction, guidance, coaching, counseling, training, and recommending disciplinary action; plans, delegates, monitors, and appraises job tasks and results in a timely manner.
• Develops, implements, and participates in staff development and training programs.
• Hosts and facilitates regular staff meetings to ensure communication between personnel.
• Conducts program-related activities and reviews cases; performs chart audits, data collection, approves treatment plans, aftercare, and recovery plans.
• Provides advice and consults with medical and nursing staff, counselors, psychologists, social workers, teachers, and other appropriate personnel on mental health matters or specific cases; directs clinical staff on issues arising during patient treatment and provides diagnostic information.
• Provides crisis intervention by responding to clients' needs during acute emotional and/or physical stress.
• Conducts comprehensive psychological evaluations and writes corresponding reports.
• Analyzes treatment plans, conditions, and situations to identify issues, trends, and causes, and recommends corrective action.
• Provides a full range of clinical services, including emergency evaluations, inpatient and outpatient consultations, and therapy sessions using a variety of treatment modalities.
• Corresponds with outside agencies, psychiatrists, hospitals, clinical programs, and counselors to meet client and program needs.
• Maintains positive relations with the community, organizations, and agencies by educating and informing on psychological disorders, recovery, treatment-related topics, and available services and resources; conducts community needs assessments.
• Prepares and presents reports on program status, activities, and plans as required.
• Provides project oversight and supervises assigned staff.
• Maintains professional knowledge by conducting research, attending seminars, educational workshops, classes, and conferences; reviewing professional publications; establishing networks; participating in professional societies; conferring with representatives of contracting agencies and related organizations.
• Performs other job-related duties as assigned and contributes to a team effort.

Requirements

• Master's Degree in Behavioral Health or a closely related field and five years' work experience providing clinical services to Native Americans, or an equivalent combination of training, education, and work experience.
• Three years of supervisory experience.
• Current independent license (Licensed Professional Counselor - LPC, or Licensed Clinical Social Worker - LCSW) in good standing, with no restrictions from the Arizona State Board of Behavioral Health Examiners.
• Current registered National Provider Identifier Number (NPI) and registration with Arizona Health Care Cost Containment System (AHCCCS), Arizona's Medicaid.
• Certifications in Cardiopulmonary Resuscitation (CPR), Automated External Defibrillator (AED), and First Aid within the first six months of hire.
• Upon recommendation for hire, a criminal background and National FBI check is required, including a 39-month Motor Vehicle Record.
• Must possess and maintain a valid driver's license (no DUIs or major traffic citations within the last three years).
• Must meet the Tohono O'odham Nation tribal employer's insurance requirements to receive a driver's permit to operate program vehicles, if required.
• May require demonstrating fluency in both the Tohono O'odham Language and English as a condition of employment.

Skills

• Knowledge of the Tohono O'odham culture, customs, and traditions.
• Knowledge of applicable federal, state, tribal laws, regulations, and requirements.
• Knowledge of department organization, functions, objectives, policies, and procedures.
• Knowledge of DSM-TR-IU diagnostic criteria, DSM (5) May 2013.
• Knowledge of psychological test instruments for children and adults.
• Skill in solving practical problems and interpreting a variety of instructions.
• Skill in defining problems, collecting data, establishing facts, and drawing valid conclusions.
• Skill in carrying out supervisory responsibilities directly; supervising, coordinating, and reviewing the work of assigned staff.
• Skill in analyzing problems, projecting consequences, identifying solutions, and implementing recommendations.
• Skill in providing superior customer service to external and internal customers.
• Skill in preparing, reviewing, and analyzing operational and financial reports.
• Ability to work and collaborate with Arizona Health Care Cost Containment System (AHCCCS), Arizona County Regional Behavioral Health Authority (RBHA), Magellan Health Services of Arizona (RBHA), Maricopa County, Cenpatico Behavioral Health of Arizona (RBHA), Pinal County, Community Partnership of Southern Arizona (CPSA), and Pima County.
• Ability to sign clinical documentation for licensing purposes for third-party billing through the AHCCCS system.
• Ability to work productively in a high-pressure, unpredictable, and stressful work environment with a positive attitude.
• Ability to carry out instructions furnished in verbal or written format.
• Ability to communicate efficiently and effectively both verbally and in writing.
• Ability to establish and maintain positive and effective working relationships with other employees and the general public.
• Ability to create and present effective speeches and presentations.
• Ability to exercise independent judgment.
• Ability to interpret applicable federal, state, county, and local laws, regulations, and requirements.
• Ability to maintain privileged confidential information.
• Ability to work independently and meet strict timelines.
• Ability to travel within the interior/exterior boundaries of the Tohono O'odham Nation.