Clinical Manager

About the role

Reno Orthopedic Center seeks a Clinical Manager to lead and develop clinic teams, drive operational excellence, and ensure high-quality patient care.

Responsibilities

• Manage and lead direct reports in accordance with the organization's policies and applicable laws
• Interview, orient, hire, train, appraise performance, address employee and patient complaints, and resolve problems
• Motivate, inspire, and support staff to a higher level of engagement, productivity, and improved operations
• Assess teams' overall function, operations, and patient care and execute changes as needed
• Implement long-term plans, new services, and quality assessment plans
• Use Electronic Health Records to pull reports and review data
• Develop and maintain effective communication within the organization
• Champion and be a positive change agent for the organization's mission, vision, guiding principles, and initiatives
• Manage daily operations, analyze performance data, and implement process improvements
• Support physicians and staff with resources and services necessary to meet patient needs
• Promote and support proper documentation in compliance with federal, state, and plan guidelines and regulations
• Contribute to the overall success of the clinic through participation in and support of cross-functional activities, communications, processes, policies, protocols, and best practices

Requirements

• Bachelor's degree in related field OR equivalent experience in a similar role with High School Diploma/GED
• Two years' managing and leading teams in a healthcare environment
• Communicating effectively with all levels of employees (professional staff, managerial staff, front line staff, etc.) to resolve issues and concerns
• Using computer systems and applications, including Microsoft Office, and Electronic Health Records

Qualifications

• Two years' performing an orthopedic specialty relevant clinical position providing direct patient care with working knowledge of health care practices

Skills

• Effective communication skills
• Leadership and management skills
• Computer proficiency, especially with Electronic Health Records
• Experience in healthcare management
• Knowledge of orthopedic specialties

Benefits

• Full-time benefits including medical, dental, vision insurance
• Discounted orthopedic care at ROCP
• Paid time off and holiday pay
• Extended sick leave
• 401(k) plan contributions with no match required
• EAP, disability, and life insurance
• Health and fitness program
• Coffee shop onsite (main location)
• Continuing education funds/certification reimbursement
• Relocation assistance (for eligible roles)
• Productivity bonuses/incentive compensation (for eligible roles)
• Student loan repayment (for eligible roles)