Clinical Manager
About the role
La Casa Norte’s mission is to empower youth and families facing homelessness with the tools to achieve lasting independence and stability. The Clinical Manager provides clinical leadership, supervision, and oversight for La Casa Norte's Behavioral Health and supportive service programs. This position is responsible for supporting high-quality, trauma-informed, culturally responsive, and evidence-based behavioral health services. The Clinical Manager provides direct supervision, guidance, and support to pre-licensed clinicians, direct service staff, interns, and other designated staff while ensuring that clinical services, documentation, risk management, and treatment planning are completed in accordance with Illinois law, professional ethical standards, and organizational policies. This role helps ensure equitable access to culturally and linguistically responsive mental health services while informing clinical oversight, program development, and staff support.
Responsibilities
- Provide clinical supervision, consultation, and support for complex cases, high-risk client situations, crisis response, and safety concerns, including suicidal ideation, self-harm, homicidal ideation, abuse, neglect, interpersonal violence, and psychiatric emergencies.
- Guide clinicians on mandated reporting, duty to warn/protect, confidentiality, professional boundaries, ethical decision-making, and compliance with applicable privacy and licensing requirements.
- Support clinicians in the implementation of evidence-based, trauma-informed, culturally responsive, and linguistically appropriate clinical interventions.
- Provide supervision, mentorship, documentation review, licensure-related verification, and professional development support for pre-licensed clinicians and other staff.
- Conduct clinical chart reviews, monitor documentation quality, caseload complexity, and clinical standards, and support quality assurance, outcome measurement, and continuous quality improvement initiatives.