Clinical Manager

About the role

The Clinical Manager provides clinical and operational leadership for a multi-site program delivering integrated behavioral health services within housing and community-based settings. This is a hands-on leadership role that blends clinical supervision, program oversight, and staff development.

Responsibilities

• Provide individual and group clinical supervision to licensed and associate-level clinicians
• Offer reflective, strengths-based supervision that supports clinical growth and staff well-being
• Guide assessment, diagnosis, and treatment planning; co-sign documentation as required
• Support interdisciplinary teams (including case managers and housing staff) through consultation and group supervision
• Oversee daily clinical operations across multiple program sites
• Ensure services meet contractual, legal, and ethical standards
• Support quality assurance processes, including chart review and documentation improvement
• Monitor and support caseload distribution and service delivery
• Lead onboarding and orientation for clinical staff
• Provide training to multidisciplinary teams
• Foster a learning environment that builds clinical skill, confidence, and alignment with program values
• Participate in care team meetings across housing and service sites
• Collaborate with city departments, funders, and community partners
• Represent the program in external meetings as needed
• Support program reporting, including service data and billing coordination
• Partner with leadership on program development and implementation
• Provide performance feedback and staff evaluations
• Address concerns or conflicts using a balanced approach that prioritizes accountability and support

Qualifications

• Master’s degree or higher in Social Work, Counseling, Psychology, or related field
• Active California licensure (LCSW, LMFT, LPCC, or Licensed Psychologist) in good standing
• At least 2 years post-licensure, eligible to provide clinical supervision (BBS)
• Eligibility for 5150 Authorization
• Experience providing clinical supervision and supporting multidisciplinary teams
• Strong understanding of trauma, homelessness, substance use, and behavioral health
• Ability to balance clinical leadership with operational responsibilities

Preferred

• Experience working in housing-based or community-integrated behavioral health programs
• Multilingual and/or multicultural experience
• Familiarity with San Francisco systems of care and documentation/billing environments
• Familiarity with Epic EHR system