Clinical Manager

About the role

The Clinical Manager ensures clinically appropriate treatment and quality care to clients in accordance with agency policies and procedures. They supervise staff working in assigned behavioral health programs and act as the Clinical Coordinator for programs requiring such. The Clinical Manager promotes recovery through person-centered, integrated care, leading and facilitating collaboration with and between internal and external providers and stakeholders.

Responsibilities

• Plans and facilitates team meetings with behavioral health and primary care teams to promote collaboration in providing quality of care as well as provide opportunities for ongoing education and training.
• Assists in establishing and monitoring process and outcome measures for assigned services.
• Provides oversight of psychotherapy services and may deliver individual or group therapy sessions.
• Ensures agency standards for quality and quantity of services for patients with co-occurring needs.
• May complete substance-use and mental health screens and comprehensive evaluations, develop clinically appropriate, person-centered treatment plans, and documents behavioral health services within seven (7) days of the encounter.
• Supervises assigned staff: Interviews and makes staffing recommendations, Creates and manages work schedules, Provides work direction and reviews work for accuracy, Provides program supervision, clinical supervision and case consultation to staff, Develops and facilitates staff training; assures staff meet licensing, credentialing and training requirements, Guides staff through changes in laws, processes, services or programs, Provides guidance to staff for legal processes and court appearances, Responds to grievances or special issues; and Conducts regular coaching sessions with staff and annual performance reviews.

Qualifications

• To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
• Education and Experience: Master’s degree in a behavioral health field (e.g., clinical psychology, counseling, social work) and a Wisconsin license (LCSW, LPC, or Licensed Psychologist required; SAC/CSAC preferred). Knowledge of relevant state and federal regulations, patient rights, and confidentiality standards. At least five years of outpatient behavioral health experience, including two years in program management or evaluation. Experience with Electronic Health Records (EHR).

Additional Information

• Work Environment and Physical Demands: Work is sedentary in nature performed within the Government Center or satellite offices/other campus locations. Lifting requirement is 15 - 20 pounds on an occasional basis. Wrist and finger manipulation due to filing, compiling, calculating, or computer work.
• Equipment used may include, but is not limited to: computer, scanner, printer, keyboard, calculator, telephone, copy and fax machine.
• Additional physical/mental requirements that occur may not be listed above, but are inherent in performing the position's essential functions.
• EEO Statement: We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
• ADA Statement (Reasonable Accommodations): We are committed to providing reasonable accommodations for qualified individuals with disabilities. If you need assistance or accommodation during the application process, please contact humanresources@polkcoutywi.gov.