Clinical Manager

About the role

Capital Hospice & Palliative Care is seeking an experienced Clinical Manager to oversee clinical staff, coordinate patient care, and ensure the delivery of high-quality hospice services. The Clinical Manager will support clinical operations, supervise nursing personnel, and collaborate with the Clinical Director and interdisciplinary team. Reports to: Clinical Director. Department: Clinical Operations. Employment Type: Full-Time. Location: Oakbrook Terrace, Illinois.

Responsibilities

• Review patient referrals, assess care needs, and coordinate appropriate hospice services.
• Supervise, guide, and support clinical personnel to ensure quality patient care.
• Review patient diagnoses, prognoses, medications, and clinical progress.
• Assist clinicians with care planning, treatment goals, and symptom management.
• Participate in interdisciplinary team meetings and coordinate patient care.
• Conduct quarterly medical record reviews and communicate recommendations.
• Assist with recruiting, interviewing, onboarding, and orienting clinical staff.
• Support staff education, training, and continuing development.
• Participate in quality assurance and performance improvement activities.
• Support hospice policies, regulatory compliance, and organizational goals.
• Participate in community outreach and activities that promote hospice services.
• Perform other duties as assigned by the Clinical Director.

Qualifications

• Current, active Registered Nurse (RN) license in Illinois.
• BSN from an accredited nursing program preferred.
• Hospice or home health care experience required.
• At least 2 years of management or supervisory experience.
• Experience working with interdisciplinary healthcare teams.
• Strong clinical judgment, leadership, and communication skills.
• Knowledge of hospice philosophy, end-of-life care, and pain and symptom management.
• Current CPR certification.
• Valid driver's license, reliable insured vehicle, and ability to travel as needed.

Skills

• Clinical leadership and staff supervision
• Patient care coordination
• Hospice and end-of-life care
• Quality assurance and performance improvement
• Clinical documentation and record review
• Communication and interdisciplinary collaboration