Clinical Liaison

Responsibilities

• Represent Legacy Hospice in hospitals and transitional care settings, serving as a clinical and educational resource
• Build and maintain strong relationships with physicians, case managers, discharge planners, and healthcare partners
• Conduct onsite clinical assessments to determine preliminary eligibility for hospice services
• Educate patients and families on hospice benefits, services, advance directives, and consents
• Collaborate with the Regional VP of Business Development to meet annual census and growth goals
• Perform market analysis and contribute to care transition and territory plans
• Provide ongoing education to referral sources regarding payer guidelines and hospice criteria
• Ensure accurate, timely documentation in Homecare Homebase (HCHB), including coordination notes and verbal orders when applicable
• Respond promptly to electronic referrals in compliance with established processes
• Support referral source satisfaction by addressing concerns and resolving issues professionally
• Participate in community education, quality improvement initiatives, and strategy meetings as needed
• Maintain a professional, respectful presence in all interactions
• Complete additional duties as assigned to support program success

Qualifications

• Current, active Registered Nurse (RN) license in the state of practice
• Graduate of an accredited school of nursing
• Valid driver’s license, reliable transportation, and required automobile insurance
• Strong verbal and written communication skills
• Comfortable using mobile technology and electronic medical record systems
• Strong organizational, problem-solving, and relationship-building skills
• Hospice experience required
• Ability to work effectively under pressure and in fast-paced hospital environments