Jobs · Healthcare · Indiana

Clinical Liaison

Infinity Healthcare Consulting · Wakarusa, IN · 2 wk ago
On-siteHealthcareFull-time

Role Responsibilities

  • Stationed daily at primary account to maximize market engagement, and referral review efforts.
  • Review and update CRM Dashboard for accurate reporting via Forecast and other communication platforms.
  • Respond to all incoming referrals on Careport and/or other referral platforms timely, daily, and throughout the day.
  • Provide definitive answers for all incoming referrals within an hour of receiving and/or by end of day, if appropriate.
  • Communicate/Collaborate with Business Development and Operations leadership to expedite any delays, barriers, and solutions in real time to expedite, definitive answers.
  • Timely PCC data input including patient demographics, resident representative, POA, and Guardian information.

Qualifications

  • Must possess, as a minimum, a GED, or High School Diploma, with 2 years’ experience.
  • PREFERRED: Associate degree in healthcare, business or similar with 1 year experience.
  • Must meet health assessment requirements regulated by the state.
  • Must be capable of performing the essential functions of the job.
  • Must have initiative, patience, compassion, self-motivation, and solution oriented.

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