Clinical Liaison

About the role

Crescent Hospice is looking for a self-motivated and passionate Hospice RN Clinical Liaison to join our Team. We offer the opportunity to take on new challenges and a culture of teamwork that sets us apart. The RN Clinical Liaison is primarily responsible for hospital and medical facility-based outreach to identify new referral sources and maintain ongoing relationships that will increase census and preference for hospice services. Registered Nurse Liaisons use their clinical knowledge, empathetic communication skills, and marketing abilities to initiate one-on-one dialogue with referral sources, families, and prospective patients to help explain and educate on hospice services. Our RN Clinical Liaisons are hospice experts and serve as a resource to their referral sources to ensure extraordinary patient and customer service. At Crescent Hospice, we take immense pride in being a mission-driven, patient-centered leader in end-of-life care. Guided by our vision to be the most trusted partner in hospice care, we surround our patients and their loved ones with unwavering support, comfort, and compassion. At Crescent Hospice, we look for dedicated professionals who share our belief that true hospice care extends beyond medical needs—it’s about bringing dignity, peace, and human connection to every life we touch.

Responsibilities

• Determines primary decision makers and pro-actively builds positive, solid working relationships with members of the medical community and partners.
• Promotes and positions Hospice's patients care service through regular visits in a manner that illustrates and reflects the Hospice's quality of care and unique capabilities.
• Works to build the brand of the hospice as the preferred hospice provider in our service area to achieve and exceed agency goals for growth and census management.
• Makes regular, planned calls to secure new referrals, build census, and meet established goals