Clinical Lead Quincy Square Family Practice
Job Description
Supervise and train APG clinical licensed or unlicensed practice staff on vaccine management.
Oversee documentation of training for clinical staff.
Ensures OSHA compliance and any other policies and procedures.
Supervisory Duties
- Answers incoming calls from providers and patients.
- Triages calls from patients, Doctor to Doctor line and other physician offices.
- Facilitates urgent and routine appointments as needed and manages prescription refill requests.
- Responsible for post-surgery follow up calls and appointment scheduling.
- Answers patient questions and exhibits strong telephone interviewing skills.
- Performs duties related to assisting the provider in the care of patients, including scheduling of tests; ordering of supplies, equipment, films and scans; monitoring and following up test results in collaboration with the provider and assisting with in-office procedures.
- Performs vitals signs, EKG's and medication administration including injections as directed by the provider.
- Provides oversight, delegation and acts as a resource to unlicensed staff including Medical Assistants, Certified Nursing Assistants and Nursing Students.
- Documents patient file according to APG/BIDHC policy and maintains patient confidentiality at all times.
- Serves as a clinical resource for support staff and practice as needed.
- Assists support staff with issues or patient concerns that require immediate attention or conflict resolution.
- Provides on-going education and training to others in the practice.
- Continues to update clinical knowledge and skills though consultation, the review of literature and formal and informal education including CEU's.
Qualifications
- Registered Nurse
- Experience in a healthcare setting
- OSHA compliance and policies and procedures knowledge
- Excellent communication and interpersonal skills
- Ability to manage multiple tasks and prioritize effectively
- Strong organizational and time management skills
Benefits
The pay range listed for this position is the base hourly wage range the organization reasonably and in good faith expects to pay for this position at this time. Actual compensation is determined based on several factors, that may include seniority, education, training, relevant experience, relevant certifications, geography of work location, job responsibilities, or other applicable factors permissible by law. Compensation may exceed the base hourly rate depending on shift differentials, call pay, premium pay, overtime pay, and other additional pay practices, as applicable to the position and in accordance with the law.
Pay
Pay Range: $33.85 - $58.09
Schedule
N/A
Benefits
N/A
Skills
- Vaccine management
- Documentation
- OSHA compliance
- Telephone interviewing
- Medical assistance
- Vitals signs
- EKG's
- Medication administration
- Training and education
- Confidentiality
- Quality improvement
- Conflict resolution
- Safe operation of medical equipment
- Infection control
Benefits
N/A
Qualifications
- Registered Nurse
- Experience in a healthcare setting
- OSHA compliance and policies and procedures knowledge
- Excellent communication and interpersonal skills
- Ability to manage multiple tasks and prioritize effectively
- Strong organizational and time management skills