Clinical Lab Assistant - Day Shift

What You Will Do

• Central Lab Services - Specimen Processing
• Assess specimen requirements and specimen integrity
• Triage, accession, process, and deliver specimens following established procedures
• Perform waived testing
• Prepare and distribute specialized collection containers
• Exhaust all options problem-solving to avoid re-collection when possible
• Store specimens according to laboratory-specific storage directives as needed
• Customer Service
• Face-to-face
• Guided by CHOP ICARE Values and Service Standards
• Interfacing with patients, laboratory staff, medical staff, medical courier, and vendors
• Provide a patient-centric collaborative experience
• Diffuse anger or frustration, aim to provide solutions
• Answer questions and provide support
• Proper phone etiquette following established procedures
• Ensure a warm tone of voice
• Diffuse anger or frustration, aim to provide solutions
• Call critical lab values to clinician
• Equipment Maintenance
• Maintain and clean medical laboratory equipment (e.g. centrifuges, vortex, refrigerator, freezers, glassware)
• Inventory Blood product inventory ordering
• Restocking supplies
• Aids in monitoring of inventory control
• Limited messenger service as required
• Promptly delivers specimens or paperwork throughout the health care campus as required.
• Promptly activates and executes the pneumatic tube downtime procedures as required
• Is knowledgeable in the use of resources to identify transport temperatures for all specimens and ensure stability
• Scheduling
• Must be flexible in scheduling and cooperation in performing all assigned tasks
• Responsible for working rotating on-call, weekends, and holidays when required
• Performs other duties as assigned by the Lab leadership team

Education Qualifications

• High School Diploma / GED Required

Experience Qualifications

• Scientific Laboratory Preferred

Skills And Abilities

• Knowledge: basic biology, basic chemistry, English language, customer service, public safety and security (Required proficiency)
• Technology skills: electronic mail, Microsoft Office applications, typing, internet software, Microsoft Windows (Required proficiency)
• Other skills: active listening, reading comprehension, critical thinking, speaking, complex problem solving, monitoring, time management, writing, active learning, coordination, judgment and decision making, service orientation, social perceptiveness. (Required proficiency)
• Abilities: oral expression, near vision, manual dexterity, perceptual speed, information ordering, problem sensitivity, oral comprehension, finger dexterity, written comprehension, arm-hand steadiness, deductive reasoning, selective attention, speech clarity, speech recognition, visual color discrimination, writing expression, number facility (Required proficiency)

Other Information

• Medical Laboratory Technician (MLT) - American Society for Clinical Pathology (ASCP) - upon hire - Preferred or To carry out its mission, CHOP is committed to supporting the health of our patients, families, workforce, and global community.
• As a condition of employment, CHOP employees who work in patient care buildings or who have patient facing responsibilities must receive an annual influenza vaccine.
• Learn more.
• EEO / VEVRAA Federal Contractor | Tobacco Statement
• SALARY RANGE: $21.05 - $26.35 Hourly Salary ranges are shown for full-time jobs. If you're working part-time, your pay will be adjusted accordingly. At CHOP, we are committed to fair and transparent pay practices. Factors such as skills and experience could result in an offer above the salary range noted in this job posting. Click here for more information regarding CHOP's Compensation and Benefits.