Clinical Lab Assistant

Job Responsibilities

• Responsible for department specimen receiving of FastTrack specimens within established productivity metrics.
• Perform loading and unloading of specimens on automated instrumentation within state guidelines.
• Produce accurate and reliable data and interpret results for waived testing.
• Maintenance and troubleshooting on all automated lines: Hematology, Urines, Chemistry and Microbiology.
• Prepare sample/specimens, including inoculation.
• Perform laboratory tests including pre- and post- Analytic phases.
• Perform clinical pending specimen logs to account for missing physical specimens within the department.
• Perform basic understanding and usage of specimen registration (accessioning) of specimens for department testing.
• Handle specialty specimens including assembling specimen folders, printing labels, sorting samples by department, filling out paperwork for add-on testing and sending out samples for reference testing.
• Responsible for maintaining and reviewing pending lists and ensuring fulfillment of referral testing TAT's.
• Collect information related to client inquiries/complaints and communicate to Client Services Representative for follow-up and response.
• Receive inbound calls from physicians, laboratories, nurses, clients, sales reps, clinics, and hospitals and direct those calls to appropriate personnel and communicate with clients, as necessary.
• Handle difficult calls tactfully, courteously, and professionally.
• Routine clerical duties including filing, faxing, inventory of supplies for the various departments, receiving and distributing mail.
• Accurately capture computer images for using software.
• Data entry concerning patient demographics information and imaging as assigned.
• Must perform within the productivity expectations as set forth by current departmental guidelines.
• Transport and help maintain organization of documentation stored off-site.
• Review retention times and dispose of appropriate pieces of documentation when retention times are met.
• Exercise all laboratory safety precautions and adhere to lab procedures as stated in procedure manuals.
• Perform all job responsibilities in alignment with the industry's best security practices and regulatory guidelines to protect the confidentiality, integrity, and availability of protected health information and other sensitive company data.

Non-essential Functions

• Work with other departments within PathGroup and subsidiaries.