Clinical Interpreter - Diversity - 18hrs per week

About the role

A Clinical Interpreter at BEH Campus translates and interprets medical and other information regarding patient care between medical/clinical staff and patients/families. The role provides Spanish interpretation and translation services for BEH Campus and outlying Erlanger campuses for patients/families with Limited English Proficiency (LEP) interacting with medical staff.

Responsibilities

• Translate and interpret medical information between clinical staff and patients/families.
• Develop rapport with families and demonstrate independence and professional judgment when determining priorities of care and service.
• Demonstrate language and vocabulary proficiency with clinical/medical terminology in both English and Spanish.
• Apply excellent English and Spanish written and verbal skills.
• Utilize working knowledge of the CQI process to collect, organize, and interpret statistics, providing recommendations to management.
• Organize and present staff and patient education.
• Adhere to ethics of interpretation, demonstrating complete understanding and coherence.
• Demonstrate knowledge of cultural dynamics and communicate these to hospital staff.
• Exercise discretion, diplomacy, and confidentiality.
• Prioritize and manage numerous requests simultaneously.

Requirements

• Education: High School diploma required; College degree in Spanish or desired language preferred.
• Experience: Evidence of expertise working with clients of limited English proficiency (LEP) required; fluency in Spanish required. Previous work in the medical field and/or knowledge of medical terminology preferred.
• Certification: Must pass a competency test within 6 months to 1 year of employment, achieving an overall rating of Meet Expectations (ME) or Exceeds Expectations (EE) as a Clinical Interpreter. Certification as a clinical interpreter is preferred.

Skills

• Excellent time management, organizational, and planning skills with an aptitude for detail.
• Ability to collect, organize, and interpret statistics and make recommendations.
• Strong interpersonal skills to develop rapport with families and communicate cultural dynamics to staff.
• Proficiency in both English and Spanish, written and verbal.
• Knowledge of medical terminology and CQI processes.
• Ability to prioritize and manage multiple requests.

Schedule

Standard Hours Regular