Clinical Intake Lead Therapist and Intern Coordinator

About the role

New Horizons is the largest mental health and addiction recovery provider on the Treasure Coast (and beyond), serving 15,000 children and adults annually through inpatient crisis services, a 24-hour help line and mobile response team, and outpatient programs conveniently located across Indian River, Martin, Okeechobee, and St. Lucie counties. The organization also assists 22,000 students in area schools and collaborates with courts, law enforcement, jails, and hospitals to improve individual health and community quality of life.

As a Clinical Intake Lead Therapist, you will deliver high-quality intake, assessment, and care-coordination services within a fast-paced behavioral health setting. This role includes supervisory responsibilities, overseeing clinical intake counselors and coordinating master’s-level interns in social work and mental health programs. Rotating coverage for crisis follow-up or coordination with Crisis Stabilization Units may be required.

Responsibilities

• Conduct comprehensive biopsychosocial assessments for clients of all ages.
• Complete suicide, self-harm, violence, and substance use risk assessments.
• Develop individualized treatment plans based on client needs, strengths, and goals.
• Complete Safety Plans with clients and collaterals.
• Maintain accurate, timely, and compliant documentation in accordance with agency, state, and federal standards.
• Provide referrals to internal programs, external providers, and community resources.
• Collaborate with multidisciplinary teams including case managers, prescribers, crisis staff, and community partners.
• Coordinate follow-up services for clients discharged from Crisis Stabilization Units or referred after medication management appointments.
• Provide intake services through scheduled appointments, walk-ins, and same-day access.
• Engage clients and families in treatment planning and resource navigation.
• Conduct follow-up check-ins to ensure continuity of care.
• Provide leadership, training, guidance, and oversight to clinical intake counselors.
• Review and approve all documentation from intake counselors and other clinical departments as needed.
• Coordinate and supervise master’s program interns from social work and mental health programs, including onboarding, training, and evaluation.
• Ensure adherence to ethical standards, agency policies, and professional best practices within the intake team.
• Maintain current knowledge of evidence-based practices, community resources, and regulatory requirements.
• Participate in team meetings, case consultations, and clinical supervision.

Requirements

• Active licensure with the Florida Board of Clinical Social Work, Marriage & Family Therapy, and Mental Health Counseling (e.g., LCSW, LMHC, LMFT).
• Experience conducting clinical assessments and working with diverse populations.
• Strong knowledge of mental health and substance use disorders, crisis intervention, and care coordination.
• Ability to supervise staff and interns or willingness to obtain supervisory qualifications as required by the Florida Board.
• Must pass Level 2 Background through DCF and AHCA Clearinghouse.

Preferred Qualifications

• Experience in community mental health, crisis services, or intake environments.
• Familiarity with electronic health records and outcome measurement tools.
• Experience in a supervisory role.
• Bilingual abilities.