Clinical Intake Coordinator Home Health

Position Summary

The Clinical Intake Coordinator/Scheduler is responsible for managing incoming referrals, verifying eligibility, and coordinating admissions under the supervision of the Director of Nursing/Clinical Manager. This role serves as a key liaison between referral sources, clinical staff, and administrative teams.

Intake & Coordination

• Receive and process referrals from physicians, facilities, and internal staff
• Enter referral data accurately into EMR systems
• Verify and ensure accuracy of patient demographic and insurance information (Medicare and non-Medicare)
• Clock in and coordinate timely admissions and transitions into home health services
• Maintain detailed coordination notes and documentation

Communication

• Serve as a primary point of contact for referral sources
• Communicate referral status, including non-admissions and reasons, to referral sources and Sales Managers
• Collaborate with clinical and administrative teams to ensure seamless care coordination

Administrative Duties

• Monitor and follow up on automated eligibility alerts
• Clock in and coordinate with Billing Manager for insurance verification (non-Medicare cases)
• Communicate benefits and coverage details as needed
• Scan and upload referral documentation promptly for field staff access
• Clearly communicate acceptance or denial of referrals

Additional Duties (as needed)

• Participate in on-call rotation
• Perform patient visits if applicable
• Function as PRN staff nurse when required

Requirements

• Graduate of an approved school of nursing (LPN/LVN or RN)
• Active Florida nursing license
• Minimum 2 years of healthcare experience
• At least 1 year of home health experience
• Strong knowledge of home health regulations, Medicare guidelines, and admissions criteria
• Experience with EMR systems (Alora Plus preferred)
• Excellent organizational, communication, and multitasking skills

What We Offer

• Competitive pay (based on experience)
• Supportive and team-oriented work environment
• Opportunity to grow within a rapidly expanding organization
• Meaningful work impacting patient care and outcomes

Why Join Vertus HealthCare?

At Vertus HealthCare, we pride ourselves on delivering compassionate, high-quality care while supporting our employees’ professional growth. Join a team where your expertise directly impacts patient care and operational excellence.