Clinical Intake Coordinator Scheduler Home Health

About the Role

The Clinical Intake Coordinator/Scheduler is responsible for managing incoming referrals, verifying eligibility, and coordinating admissions under the supervision of the Director of Nursing/Clinical Manager. This role serves as a key liaison between referral sources, clinical staff, and administrative teams.

Responsibilities

• Intake & Coordination:
  • Receive and process referrals from physicians, facilities, and internal staff
  • Enter referral data accurately into EMR systems
  • Verify and ensure accuracy of patient demographic and insurance information (Medicare and non-Medicare)
  • Coordinate timely admissions and transitions into home health services
  • Maintain detailed coordination notes and documentation
• Communication:
  • Serve as a primary point of contact for referral sources
  • Communicate referral status, including non-admissions and reasons, to referral sources and Sales Managers
  • Collaborate with clinical and administrative teams to ensure seamless care coordination
• Administrative Duties:
  • Monitor and follow up on automated eligibility alerts
  • Coordinate with Billing Manager for insurance verification (non-Medicare cases)
  • Communicate benefits and coverage details as needed
  • Scan and upload referral documentation promptly for field staff access
  • Clearly communicate acceptance or denial of referrals
• Additional Duties (as needed):
  • Participate in on-call rotation
  • Perform patient visits if applicable
  • Function as PRN staff nurse when required

Requirements

• Graduate of an approved school of nursing (LPN/LVN or RN)
• Active Florida nursing license
• Minimum 2 years of healthcare experience
• At least 1 year of home health experience
• Strong knowledge of home health regulations, Medicare guidelines, and admissions criteria
• Experience with EMR systems (Alora Plus preferred)
• Excellent organizational, communication, and multitasking skills

Benefits

• Competitive pay (based on experience)
• Supportive and team-oriented work environment
• Opportunity to grow within a rapidly expanding organization
• Meaningful work impacting patient care and outcomes

Why Join Us

At Vertus HealthCare, we pride ourselves on delivering compassionate, high-quality care while supporting our employees’ professional growth. Join a team where your expertise directly impacts patient care and operational excellence.