Clinical Informatics Specialist

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Updating and maintaining our clinical content repository and testing product features and EHR workflows
• Coordinates clinical software upgrades in conjunction with the vendor, IT, finance and SHS (health network)
• Coordinates the implementation of additional clinical software modules as needed
• Tests all upgrades and new modules prior to implementation
• Conducts classroom training sessions for new staff and re-training existing staff
• Prepares training environment and all training materials for each class
• Conducts program evaluations and end user proficiency assessments
• Oversees and participates in the development of training materials and assessments
• Performs and coordinates problem management as they are identified in the clinic setting
• Researches and evaluates software solutions that can be utilized in conjunction with the existing EMR to improve/add functionality that supports quality care, documentation and revenue
• Reports recommendations of such to the Director of Business Analytics for action
• Develops relationships with care partners to support electronic communication of patient information
• Affords the designated point of contact for HIPAA Security matters
• Affords assistance in the construction of and makes recommendations to the Director in creating a Clinical Dashboard
• Affords assistance in the construction of reports when needed
• Participates in quality/risk committee(s) to maintain compliance with required standards
• Maintains Certification/Licensure up to date and completes mandatory education/in service annually
• Reports non-compliance with policies, procedures, regulations or breaches in confidentiality as appropriate

PHMC/COMPLIANCE RESPONSIBILITIES

• Understands and adheres to PHMC compliance standards as they appear in the PHMC Code of Conduct, Whistle Blowers and Conflict of Interest Policies
• Keeps abreast of all pertinent federal, state and PHMC regulations, laws, and policies as they presently exist and as they change or are modified
• Complies with HIPAA and Confidentiality Policies and Procedures as they apply to the job
• Complies with Department of Public Health, Joint Commission, other accreditation/regulatory agency standards
• Adheres to all PHMC Policies and Procedures
• Knowledge and adherence to Infection Control and Environment of Care Guidelines and Procedures as described in the annual education module

SKILLS

• Ability to travel between worksites as needed
• Excellent interpersonal skills, including friendliness, and empathy. Cultural competence required
• Strong leadership and communication skills required
• Strong organizational and analytical skills with the ability to multi-task
• Experience working within a dynamic and diverse team
• Results-oriented with strong problem-solving skills and ability to demonstrate strategic thinking
• High level of integrity, self-motivation, and ability to work effectively in a rapidly changing environment with changing priorities
• Work well in a team environment
• Ability to navigate through the organization, develop strong partnerships, and influence others across the organization
• Ability to deal with sensitive and confidential issues appropriately

JOB REQUIREMENTS

• To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
• The requirements listed below must be representative of the knowledge, skills, minimum education, training, licensure, experience, and/or ability required.
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.